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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

April 13, 2024

Great service from service representatives. Easy to get appointments. Car returned in a timely manner as promised. More

by kim.breaux424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Mathew in the service department
April 13, 2024

Excellent customer service. Mary was very welcoming and attentive. She is passionate about her job and so were the technicians. Way to go Northwest Dodge. More

by jwashhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Segura
April 13, 2024

The service advisor was vey helpful and kept in contact with me with my vehicle updates. The process was very smooth and my issue was repaired. More

by capimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mary
April 12, 2024

Very friendly and helpful during my service requests. Was able get everything fixed on 2nd appointment. More

by gutierrez1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
April 12, 2024

Tienen un excelente servicio,,,y su personal es muy amable y realizan muy bien su trabajo,,tienen excelente atención con los clientes More

by yunield705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirian
April 12, 2024

It would be great not to get multiple requests since I have completed this a few weeks ago. More

by jmc77095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khara Wood
April 12, 2024

They were able to fix my suv and it didn't take a long time. They was very professional and know what they was doing. They assured it will be OK. More

by patriciairving79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Miranda
April 11, 2024

They made the experience quick and easy, especially considering we traveled from out of town. More

by Masonoreo2108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wuneburger, Zeke Moreno
April 11, 2024

I've brought my truck back twice for the free services included with the purchase, and they've gotten me in and out in about an hour, service done, truck washed, while I waited. Everything has been done More

by EMBRYMCKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the service advisor's name - it was a few weeks ago.
April 11, 2024

Several items, but completed in a day and a half. I was very pleased. Thanks More

by swy42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ktistin
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