Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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Mr. Tony was great to work with. He went the extra mile to stay late. We didn’t get out of there until 11 PM just so that we could make the deal highly recommend. to stay late. We didn’t get out of there until 11 PM just so that we could make the deal highly recommend. More
I believe management has changed & it is no longer Northwest Dodge. I had an appointment at 11:30 am & did not leave until after 2pm. The customer service rep was great but not until I stood around aw Northwest Dodge. I had an appointment at 11:30 am & did not leave until after 2pm. The customer service rep was great but not until I stood around awhile before being helped. I let them know that I wanted to use my Dodge Credit card points when I walked through the door but not until AFTER they rung me up did they tell me I needed to do that before on the app to use them. Would have been nice to know while I was having lunch so I could have done it then. Service at this dealership has been on the decline for awhile now. I was previously turned away for an Express oil change at 4:45 pm when they close at 6 pm. More

