Northwest Chrysler Jeep Dodge - Texas

I am a repeat customer because of the service and respect that Ms. Alomepe bestowed upon me. She is an Outstanding service person and goes beyond her call of service to make sure her customers needs met. I that Ms. Alomepe bestowed upon me. She is an Outstanding service person and goes beyond her call of service to make sure her customers needs met. I would like to add if i may that the old jeep 2017. That was traded in keeping resurfacing i assumed the payoff was transacted. Im concerned why they keep calling when the vehicle was traded. I hope this does NOT interfere with Ms. Carole's exceptional service i just dont see another place for comment conerning this matter. More

Great people to work with. They always make me feel comfortable when I deal with them. They always make me feel comfortable when I deal with them. More

Everyone is so professional, welcoming and helpful. I felt very comfortable in the lobby. The lobby was very clean. I felt very comfortable in the lobby. The lobby was very clean. More

We’ll have to see how it goes with the promptness of getting on the repairs do to my Jeep. getting on the repairs do to my Jeep. More

Good service, very accommodating and efficient. Waiting rooms were comfortable and technicians are very professional. Waiting rooms were comfortable and technicians are very professional. More

Thank you for taking care of my car & providing great service! Five star all the way! service! Five star all the way! More

I really appreciate the quick service, being able to get in and out in a reasonable amount of time. in and out in a reasonable amount of time. More

Mary Segura was my service advisor at NW Dodge and did a great job facilitating my service & repair! Brice M. was the customer service representative that I worked with through the Dodge/Chysler customer se great job facilitating my service & repair! Brice M. was the customer service representative that I worked with through the Dodge/Chysler customer service department and he did a very thorough and amazing job handling the warranty work that was performed. Very happy Ram customer! More

It's always something with the service department, haven't had issues with Justin while he was employed, after that its always something (harassment messages about my survey feedback at 5AM, even when haven't had issues with Justin while he was employed, after that its always something (harassment messages about my survey feedback at 5AM, even when I asked don't contact me. Waiting 5 hours for a regular oil change and rotation while having an appointment. Missing my request and trying to charge me twice. Incorrect/misleading information between the mechanic and service advisor. And it goes on) I used to come here despite all the inconvenience cause I had a wonderful time with all the other departments members. specially sales as they are helpful but to be honest service locations will be my last option and my car cannot take it. Thank you More

Thank you Matthew for the exceptional service so early in the morning and for knowing your customers. the morning and for knowing your customers. More