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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

Overview
Reviews
4.4
1,108 Reviews
Call Dealership (832) 912-2500

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,108 reviews

February 05, 2024

It was good. I enjoyed it. I wish I didn't have to go on 3 days after buying my truck but it is what it is. Mary was great More

by JHART802007
Recommend Dealer
Yes
Employees Worked With
Mary
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February 05, 2024

Mary was very attentive and answered all of our questions and made sure the service tech went through every inch of the vehicle since this was our 3rd time coming back for the same issue. More

by jgriffintes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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February 05, 2024

I was robbed from your dealership service manager is aware of situation and no one has been in contact with me about the situation this is unacceptable and ridiculous i am a service manager myself and I More

by rgc32085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 05, 2024 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cindy Miranda, General Sales Manager cmiranda@northwestdodge.com

February 05, 2024

I love going to this dealership. The service is GREAT and the staff are ALWAYS nice and friendly. The coffee is also AMAZING. Thank you for your EXCELLENT service. More

by tarverannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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February 04, 2024

Very great customer service even one was so helpful and friendly i was there for a trade in and I had no issues. More

by mahsanx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carole Alomepe
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February 04, 2024

Good attention, friendly and excellent service from the guy who perform the service , and fast More

by ANASILVIAGALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Miranda
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February 04, 2024

Very impressed with the level of service I received. Everyone was super nice and my sales consultant Gregory was very attentive. Overall it was a great buying experience! More

by kaitlin_renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Lavenston -Sales 5 stars, Eddie - Finance 5 stars.
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February 04, 2024

Great customer service through and through. Jess was extremely helpful and attentive. Had a wonderful experience More

by BRENNANH213
Recommend Dealer
Yes
Employees Worked With
Jesse
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February 03, 2024

Good service no problems very professional. I was very satisfied with the service I had no problems whatsoever. More

by reddcampbell59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Avilla
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February 03, 2024

Carole is always there to answer and questions you might have. Takes time and dedication to find the right vehicle for your needs. More

by tctransport20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carole Alomepe
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