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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,108 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,108 reviews

December 26, 2023

Good Fast Clean Brave Cool Effective Silly Shiny Loud Especial White Black Latinos Quickly Recommend More

by Opaunetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dereck Cooper. Lee Hansley, Mike Rodriguez, Cindy Miranda
December 24, 2023

Went in for oil change and service, my car went in very Quickle, I got a coffee and muffin at the customer coffee bar, then sat and waited for my car to be serviced, didn't take long and also got the compl More

by mickey.roberts44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY ACOSTA, Yonatan Arrage
December 23, 2023

Matthew Glaser in the service department was very helpful in getting our Ram repaired. He was honest and knowledgeable in explaining what needed to be done, how much time it would take to have my Ram repaire More

by helenemunro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser
December 23, 2023

Matthew Glaser in the service department was very helpful. The service was awesome. Very professional. More

by dyshun31
Recommend Dealer
Yes
Employees Worked With
matthew
December 23, 2023

The experience was great ! Everyone was welcoming and very helpful. I would recommend to all. More

by mack.bozarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Navarro ! Was awesome!! I give him 5 stars
December 23, 2023

Friendly Staff, Service was quick and very professional with no surprises. Was kept updated as the service was being performed. More

by gglover0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
December 22, 2023

No calls to update after vehicle was there for 3 full days. I had to call every time. Never diagnosed properly. Have bought more than 5 cars from this dealer over the last 20 years. Absolute worst and mo More

by chris.yarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 21, 2023

The service was awesome! ! I came with my 2 very young granddaughters for an oil change and the associates helped keep them entertained. Thanks for all y'all did More

by fnitesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the two young ladies name. One was who got the vehicles and the other one was at the service desk
December 20, 2023

Mr weaver was Very helpful during the process and got me in and out with very good customer service! More

by DEEBATISTE5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron weaver , Yonatan Arrage
December 19, 2023

Viviana Fernandez was professional and informative from the beginning to the end. also, she has been keeping with me and follow up my satisfaction with my new vehicle. More

by LOUBJROE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Fernandez
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