
Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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Went in for oil change and service, my car went in very Quickle, I got a coffee and muffin at the customer coffee bar, then sat and waited for my car to be serviced, didn't take long and also got the compl Quickle, I got a coffee and muffin at the customer coffee bar, then sat and waited for my car to be serviced, didn't take long and also got the complementally wash job, all was good. More
Matthew Glaser in the service department was very helpful in getting our Ram repaired. He was honest and knowledgeable in explaining what needed to be done, how much time it would take to have my Ram repaire in getting our Ram repaired. He was honest and knowledgeable in explaining what needed to be done, how much time it would take to have my Ram repaired. I felt that Matthew has my best interest and cared. He kept in touch and let me now the status of the repairs. Highly recommend the service department at Northwest Dodge. More
No calls to update after vehicle was there for 3 full days. I had to call every time. Never diagnosed properly. Have bought more than 5 cars from this dealer over the last 20 years. Absolute worst and mo days. I had to call every time. Never diagnosed properly. Have bought more than 5 cars from this dealer over the last 20 years. Absolute worst and most aggravating experience I ever have dealt with. Diagnosed the problem myself. In 10 minutes!! More
The service was awesome! ! I came with my 2 very young granddaughters for an oil change and the associates helped keep them entertained. Thanks for all y'all did ! I came with my 2 very young granddaughters for an oil change and the associates helped keep them entertained. Thanks for all y'all did More
Viviana Fernandez was professional and informative from the beginning to the end. also, she has been keeping with me and follow up my satisfaction with my new vehicle. the beginning to the end. also, she has been keeping with me and follow up my satisfaction with my new vehicle. More