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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,108 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,108 reviews

December 11, 2023

I'm absolutely infuriated. I can't get anyone to respond or answer me except my sales person Joshua in regards to my vehicle. I didn't pay 100k for a vehicle to sit in service More

by awoww19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple emplotyees
December 10, 2023

This dealership was extremely helpful and quick! After coming from a dealership that gave me a hard time, this dealership got me in and out being straight forward! More

by cford122201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Moe
December 10, 2023

Had great service and quality service , might have faced some struggles, but ended up being solved and well handled. More

by hikas95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
December 10, 2023

Clean facility very prompt curtious staff comfortable atmosphere was able yo relax while i was there More

by abigdaddy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bagley
December 10, 2023

Service agent was nice, but i felt having to keep my car for several days for a major Service is to long without a loaner car. More

by ciers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 09, 2023

It felt really comfortable there. Very good service. No pressure from anyone. Friendly staff. Great experience. More

by johnmack1980.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage, Carole Alomepe, Doug Archibong, Marco Aguilar
December 07, 2023

Great service. Mary was informative about what needed to be done. Vehicle was ready before ahead of schedule. More

by popsone10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Riches Segura
December 06, 2023

Did a great job with oil change and tire rotation and will be coming back! More

by jtneal1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 05, 2023

The service was pretty good. I called around 12 noon and was scheduled for and appt. to get Express Oil Change Service for 2pm same day. I was in and out by 2:30pm. I only gave 4 More

by dedwards10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jannell - Service Advisor
December 04, 2023

Helpful staff willing to answer questions about a particular issue that you may have about your vehicle More

by jeb4459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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