Northwest Chrysler Jeep Dodge - Texas

My service advisor Kristen kept me advised to the progress of the repairs. Everything was fixed right. progress of the repairs. Everything was fixed right. More

I was very surprised with the entire experience. I was expecting pressure salesman and being overwhelmed. The opposite was the case. I felt no pressure and the only displeasure I had was the amount I was expecting pressure salesman and being overwhelmed. The opposite was the case. I felt no pressure and the only displeasure I had was the amount of time it took to finalize the deal. Even that, was not as bad as I expected. Everything was done in under 3 hours. I've yet to deal with the service department, but I truly believe that it will not be a problem. I will not go to any other dealership. Northwest Chrysler Jeep Dodge Ram has made customer for life. More

The purchase of my vehicle was smooth and fantastic experience. Then it has issues with the AC and I receive the worst customer service I have ever received. I am a very understanding person when unfor experience. Then it has issues with the AC and I receive the worst customer service I have ever received. I am a very understanding person when unfortunate circumstances occur, ie, UWA strikes, but the lack of communication for 2 months was absurd. Now the AC still doesn’t work and I am told they cannot accept my vehicle for 2 weeks. Pathetic. I will never return to this dealership for service again. More

Sales Manager Don wad excellent in handling all the pricing. Best auto purchase experience I've had. pricing. Best auto purchase experience I've had. More

My purchase was very smooth. This is my first time to biy a Jeep brand. Tim , Eugene and Bryan were very helpful. This is my first time to biy a Jeep brand. Tim , Eugene and Bryan were very helpful. More

On both visits within a week I experience both service personnel rude. In the years of using this dealership there had not been one service personnel to impress me with basic professionalism or good custo personnel rude. In the years of using this dealership there had not been one service personnel to impress me with basic professionalism or good customer service. The disappointment in good service has become a normalcy when ever an appointment is scheduled for service with this dealership. More

Great people work for Northwest Dodge, all employees were super helpful. I would definitely recommend Northwest Dodge. super helpful. I would definitely recommend Northwest Dodge. More

everytime I go to yours place and get all my maintenance done Sam always happy 24/7 no matter what since the day I brought your vehicle that I purchased almost 7 years ago and keep up the good work no matte done Sam always happy 24/7 no matter what since the day I brought your vehicle that I purchased almost 7 years ago and keep up the good work no matter what because you are the BEST More

This is my second purchase at this dealership. There are closer dealerships to my home, but I will always come back to Northwest. The people are great and do all they can to help you get into a ve There are closer dealerships to my home, but I will always come back to Northwest. The people are great and do all they can to help you get into a vehicle. More

Very good with help you making the right decision and make sure you are enjoying your new car make sure you are enjoying your new car More