Northwest Chrysler Jeep Dodge - Texas

Very knowledgeable and best customer service! !! Mary went above and beyond to help us with vehicle issues. !! Mary went above and beyond to help us with vehicle issues. More

I put down a deposit to hold a car. I did not end up buying and I have yet to get my refund. Every manager I have spoken to have said it’ll be taken care of and it hasn’t. I did not end up buying and I have yet to get my refund. Every manager I have spoken to have said it’ll be taken care of and it hasn’t. More

Excellent! No more to be said Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! No more to be said Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! More

The car buying process was perfect from the moment I entered the dealership to the moment I left with my new vehicle. entered the dealership to the moment I left with my new vehicle. More

Always great service, great attitudes and always attention to detail. The best service managers hands down! attention to detail. The best service managers hands down! More

I had a great experience with Northwest Dodge. Eugene was a great salesman and he took care of me. I will definitely return in the future. Eugene was a great salesman and he took care of me. I will definitely return in the future. More

Staff has changed completely. Service not as friendly as it used to be. Personal care seems to have gone. Service not as friendly as it used to be. Personal care seems to have gone. More

Start was a little bumpy but Don stepped in and saved the day! Then Victor helped us close the deal i day! Then Victor helped us close the deal i More

My recent experience at Northwest Dodge was truly outstanding. After spending an entire day exploring various trucks, the next dealership on my list happened to be about 40 minutes away. On my way outstanding. After spending an entire day exploring various trucks, the next dealership on my list happened to be about 40 minutes away. On my way there, I checked online for available vehicles at Northwest Dodge and was immediately drawn to the Silverado. Upon calling to inquire about its availability, I spoke with Lee, who not only confirmed its presence but also warmly welcomed us and asked when we could drop by. To his surprise, my wife responded, "I'm outside," and from that moment, the experience only got better. Lee greeted us warmly, and after a brief chat, he had Eric bring the Silverado for us to inspect. The process was impressively seamless. Eric's patience, lack of pushiness, and genuine attentiveness allowed the entire experience to unfold naturally. What stood out even more was Eric's dedication to ensuring my wife felt at ease and valued, especially during negotiations. Her unwavering expertise in negotiating was met with Eric's commitment to not settle for anything less than her terms, making the overall experience a joy. I cannot emphasize enough how pleased we are with our purchase. Lee's excellent service, coupled with Eric's professionalism, made Northwest Dodge the ideal choice for us. It's also worth noting that Lee being from Louisiana added a special touch to our interactions. We've safely made our way back to Louisiana and are thoroughly enjoying our new truck. I would like to offer my sincere thanks to both Lee and Eric for making this purchase a memorable one. On a constructive note, it might be beneficial for future buyers if the installed tracking device could be viewable before upgrading to a more expensive package, ensuring it's a worthwhile addition. Aside from that minor suggestion, I would confidently rate our experience at Northwest Dodge a perfect 10/10. Thank you once again, and we look forward to recommending Northwest Dodge to friends and family. More

I was treated like a Queen! !!!!! Love this dealership and the associates, Ryan, Victor and Andres!!!!! You guys rock!!!!! From now on when I need a car you all will get my busin !!!!! Love this dealership and the associates, Ryan, Victor and Andres!!!!! You guys rock!!!!! From now on when I need a car you all will get my business!!!!!!! More