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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

October 29, 2023

Salespeople were not pushy, vehicle pricing was good, service was average.- I would recommend NW dodge. More

by jb2758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Avilla, Carole Alomepe
October 28, 2023

Shout out to Ryan big dawg, and everyone in the dealership was nice and helpful to make my purchase happen! More

by pxsadrian448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and I forgot the one behind the desk and the guy who escorted me out the lot with the car!
October 28, 2023

Appreciate the acknowledgement after entering the customer area that someone will be with you shortly instead of just leaving customers standing and waiting. More

by anthonypowell7603
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Acosta
October 28, 2023

Northwest is a great experience and have great selections on cars. Even when I get my SUV serviced service is top tier More

by brianicam09
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo was an amazing salesperson , Taylor Roberts, Cindy Miranda
October 27, 2023

Everybody take care of there jo b very clean dealer ship I got my truck back on time More

by jsmann2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 27, 2023

I went in, saw the price online and it wasn’t an online special. When I went in they tried to put the price almost 2k higher. The said it was some fee, when I asked specifically, they couldn’t answer me an More

by pgarcia1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dannie Berry
October 27, 2023

Have always had good service. Been going there for service for about 9 years with my Ram 1500. More

by smithkj53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 27, 2023

I have the worse service and customer service from this location. This place is horrible. More

by mkainebaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service personnel
October 27, 2023

Good service and very attentive to the customer. They have options for paying the service when you don’t have the resources. More

by pdh3973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jannelle gets 5 stars too, David Montoya, Mustafa Musa
Oct 27, 2023 -

pdh3973 responded

Love your services and the attentive attitudes, which are positive. Staff is knowledgeable and make sure that all the services are met and help you track the status of your vehicle.

October 26, 2023

Very smooth transition, would recommend this dealership to my friends and family. Josh is cool and easy to work with More

by celestinobrandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wasse
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