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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

October 15, 2023

Easy transaction. No pressure from the salesperson. Everything about the purchase went as smoothly as you could hope for. More

by JSOILEAU888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Jobert
October 14, 2023

The overall experience was acceptable because of the reasonable resolution of several issues with vehicle order. More

by JIM.VOLKER
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hessler Ramirez, Don Adams
October 14, 2023

The advertised price was more than the car I brought was worth, according to my credit union. The dealership sales department was able to take my car as a trade in and I appreciated that, even though the tr More

by ANDREW LITTLEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor was great and helpful
October 14, 2023

Great selection of vehicles, good prices and easy financing. Only issue is, they do not have loaner cars for warranty work. You have to rent a vehicle if you need one. More

by craig_buckland
Recommend Dealer
Yes
Employees Worked With
Greg langston
October 13, 2023

Share excellence! 4 vehicles in 6 years with Northwest Dodge, that speaks for itself. Thanks. More

by frankiestyxx1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, CJ. , Moises Avilla
October 13, 2023

Told me that my car needed one thing then turned around saying they are going to do something else to it. But also have to be put on a wait list for a loaner car while they don’t know how long my car will More

by chowchow
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
October 13, 2023

Great experience from the staff and the service on my jeep was great. Staff went the extra mile to make sure my jeep was serviced to its needs More

by ben338550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montoya
October 13, 2023

I really thank you Chris he took care and was very helpful with everything it was need in my vehicle More

by ruby1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage
October 13, 2023

I was told and showed that the drive out price was one thing wasn’t true. Was also told that I was going to receive $2000 and didn’t receive. The one plus is they did give me payoff for my trade. More

by stephenpadgett14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moises Avilla
October 13, 2023

Great service. Service advisor very knowledgeable and friendly. Waiting area very pleasant. Enjoyed the coffee shop. More

by madelinedolejsi
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw
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