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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

October 12, 2023

The service was amazing, Jannell Young helped me with all my problems and solved them. I will definitely be coming back. More

by ingrid_pinzon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jannell Young
October 12, 2023

Most helpful salesman, manager, and finance manager that I have ever done business with. No run around. Most pleasant buying experience I’ve ever had. Would recommend to anyone!! Thank you for all your help More

by JoaquinSegovia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Aguilar
October 12, 2023

I have always gotten great service from Khara and her staff. Only downside is getting parts in a timely manner to fix the problem! More

by theresacole75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel H.
October 11, 2023

I never make a appointment for oil change but they always are on the ball and get it taking care of promptly More

by AEROSFAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wasse
October 11, 2023

The services done were performed quick and easy, and customer service was very helpful and informative. More

by nleyva_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janell, Mathew
October 10, 2023

Very good service by Mary Segura did a great job of keeping me informed of the status of my truck. She called after the point inspection was done and let me know what additional information items were More

by mreeves6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Segura
October 09, 2023

Twice they failed to order my oil filter for my Chevy vehicle I bought from them. It wastes my time & theirs to drive down there on a Saturday morning only to know that the parts dept forgot to order, ev More

by bountymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service folks
October 08, 2023

Service was great. Service rep was great. However, it took 4 hours for an oil change, tire rotation and alignment and fuel filter change More

by keith.chalfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Vervalin
October 08, 2023

The service was really great and Mr. Charles that did my alignment was excellent and I appreciate his patience and willingness to get my alignment perfect.... More

by robertnelson0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Charles (alignment person)
October 07, 2023

Great service from victor Valdez he is still in touch with me for any details that i need for the car More

by alex.josue.tapia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Valdez
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