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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

October 07, 2023

Sales crew and financial services were great. Took longer than normal but that was on me More

by Shannentune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
October 06, 2023

Y’all replaced my transmission and it’s not working right and I haven’t brought it back because y’all keep my car usually two weeks and I have had doctors appointments for my heart and eyes. If I bring it i More

by JFNICHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
October 06, 2023

My Service Advisor, Kristen Crenshaw, was very knowledgeable about my extended warranty. She was able to get the work done on my truck in a very timely manner and kept me updated about my repairs More

by redlehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw
October 05, 2023

It was a great experience it's the 3rd truck i have purchased from there More

by AJBOU1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Taylor Roberts
October 05, 2023

Like going to the dealership for their expertise. Yes its expensive but it’s good piece of mind, and I like my truck. The money is worth it. More

by julio82ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian , Christen , service dept
October 03, 2023

The service department was very responsive and kept me updated on the status of my vehicle. More

by ben.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
October 03, 2023

Friendly service. Professional and customer service. I would recommend this place to my friend and family More

by jgrimaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage, Celso Castillo, Carole Alomepe, Frank Bryant, Tyler Bagley, Doug Archibong, Marco Aguilar, Dan Cabrera
October 02, 2023

I prefer this dealership over others when I purchase Jeep or Dodge vehicles. Grant is very honest and accommodating with my needs and situations. They take good care of the cars on their lot. I purchased a b More

by BINGUO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrick Grant
October 02, 2023

The Service Department has always been great. Advisor sat and explained everything to me and how to go about getting additional service items completed. More

by amberhuff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service department
October 02, 2023

Very convenient service center with very friendly people. My experience was great and I was informed as soon as my vehicle was ready for pick up More

by eeramon35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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