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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

October 01, 2023

Thy said my transmission was fine. Made them send it to their sister dealership then found out it needed 7k dollars worth of work. Would NEVER recommend this place to anyone More

by CHRISDURBINLIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carole Alomepe, Cindy Miranda
October 01, 2023

Treat customer with respect and happy atmosphere and good nice quality work nice lounge for customers More

by anthonysparks123456
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, David Montoya
October 01, 2023

Poor customer service. Attentive when making deal. Afterwards left messages for callback, unresponsive, no followup. More

by gmcclure749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dwayne Daniels
October 01, 2023

Matthew was very helpful and informative. Answered all my inquires. Will ask for him anytime I need service for sure. More

by ronmerx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Dept.
October 01, 2023

Excellent service department and very good people that work there I was very impressed w More

by dvcn2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montoya
September 30, 2023

Everyone at Northwest made my experience phenomenal I had the ultimate pleasure! Thanks again to the team! More

by abujariyah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terican Ellis (sales) Natali Wood (finance)
September 29, 2023

Professional,honest,patient, just overall great experience with every one i dealt with. They gave me blue book value for my trade and helped me get the price i wanted on my new purchase. Everyone f More

by RHOPWOOD85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Tate,moisihno, don adams
September 28, 2023

Matthew always takes care of me! I’m always confident that I’m getting done the recommended services. More

by groxsanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
September 28, 2023

Not sure it came with the correct bed rails as they did not work with my 2019 Ram brand cover, other then that and very little fluid in the washer fluid container the vehicle was in good condition More

by fhirsh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Tillman
September 28, 2023

Staff was very helpful. Great overall customer service. Will recommend any potential buyers in the future. More

by marcusmrvl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Lavenston
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