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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,130 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,130 reviews

August 26, 2023

I have had bad experiences with this dealership in the last couple of yrs, every time i get oil change and told everything looks good on inspection 1 week later i have to take my car back and there is a c More

by terenceh_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in service
August 25, 2023

Great experience, in an out- 3rd vehicle we buy here. The sales, Finance, and service are why we keep coming back! More

by layne.bradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Rodriquez
August 24, 2023

I got in and got out everyone help in every way to provide me with a car More

by shilohdavis41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Miranda
August 23, 2023

All around great dealership! Natali, in finance, went out of her way to make this car buying experience a breeze. Khara, in service, also took great care of us with the addit More

by julie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Wood, Khara Wood
August 23, 2023

Carole was lovely. However, the quality of the vehicle was less than advertised. We asked if there were any issues. After taking it to our shop we were informed of mech More

by turcotte.paul.anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Carole Alomepe
August 23, 2023

Keep up the outstanding customer experience. Employees are well informed, knowledgeable, and service was completed promptly. I would not hesitate recommending Northwest Chrysler Jeep. More

by sjhlah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a service advisor on this visit. I don't remember his name.
August 23, 2023

Best customer service ever, I am very happy with the attention and care to my car and myself. More

by chapinvargas2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David & Karol
August 22, 2023

Service adviser Matthew is nice and facility is clean. Complimentary coffee here is very nice. Very much satisfied and always get best service. More

by AZIZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from service dept
August 22, 2023

Responsive to requests for information and friendly staff. I enjoyed buying a truck from them very much. More

by LonghornB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lopez; Natali Wood
August 21, 2023

Carole was absolutely perfect throughout the entire process from start to finish. She was a big help More

by kalynutz2
Recommend Dealer
Yes
Employees Worked With
Carole Alomepe
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