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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,130 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,130 reviews

August 21, 2023

Clean and bright! Everything was done in order and my time was taken into consideration. They are very polite and always available for help. More

by Madihaasif97
Recommend Dealer
Yes
Employees Worked With
Ryan, 5 stars, Carole Alomepe
August 20, 2023

Thank you for getting me in and out without an appointment. The service is greatly appreciated More

by clark_lee_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel in the service department
August 19, 2023

Dealer had the vehicle a week could not fix right the first time, still down over 4 weeks, pending a $1.5 washer. Service department support is dismal, will update once fixed. More

by ernestlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
August 19, 2023

I aways get the best service! Kristen is awesome. I'll never go anywhere else. More

by hippiesrock11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen in the service department
August 18, 2023

Went in for recall, no issues resolved as expected. I also mentioned a bumper sensor I was told they could not find an issue and blamed my 3000 mile car as being wrecked More

by scarabsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 16, 2023

Untrustworthy, need a lawyer to get a fair deal, but you got to pay someone More

by a1qw234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
August 15, 2023

I was visiting family in the Houston area and needed an oil change in my new Ram pickup. I stopped by and they took me right in. In less than an hour I was on my way. If I lived in the Houston area they wo More

by wingrider1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren / service advisor
August 15, 2023

Could of got a better deal, you need a lawyer these days to by a car... More

by a1qw234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
August 14, 2023

They had to repair a non functioning window defogger. When they replaced the window, the didn’t attach the wire for the defogger. They made it right, gave me a loaner and had it back in a couple of days. More

by sbrobinson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
janelle young
August 13, 2023

Great customer service and it has approved a lot since the last time I visited. More

by gkbhatt08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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