Northwest Chrysler Jeep Dodge - Texas

Mel was great at the service center. She had such a upbeat positive attitude through whole process. She had such a upbeat positive attitude through whole process. More

Only thing didn't like after the picking my vehicle was. I go to finance office" 4hours after I was 100% ready to buy truck. So we finally get in there finance guy wants his commission off warranty I don't I go to finance office" 4hours after I was 100% ready to buy truck. So we finally get in there finance guy wants his commission off warranty I don't want. After I denied it enough (about 8 times) he got message and deal was weird the rest of the way. Then left and the next day I turn vehicle on and has a huge list of problems . The dealership fixing them no cost to me I only had it 24hours. Overall not bad looks like more training needed for finance office . Your confidence and tone shouldn't change weather we bought your service or not we still bought the vehicle More

Awesome people will work with you in anyway very kind respectful Natalie was awesome! Hospitality was great. respectful Natalie was awesome! Hospitality was great. More

Everyone was very attentive and accommodating. I would recommend this dealership to a family member or friend. I would recommend this dealership to a family member or friend. More

The dealership overall employs very friendly people - easy to work with. The sales staff are very helpful and unassuming. easy to work with. The sales staff are very helpful and unassuming. More

Service advisor Matthew Glaser was very helpful and kept me informed of the service progress. me informed of the service progress. More

Very clean and friendly environment. service writer very professional and knowledgeable. Service was done within promised time service writer very professional and knowledgeable. Service was done within promised time More

I am still waiting for your call to drop out my Jeep for the passenger air bag review. the passenger air bag review. More

As usual, service was solid and always a pleasure to deal with Kristen as she is the main reason why I continue to choose Northwest to service my wife's Jeep and my Charger. with Kristen as she is the main reason why I continue to choose Northwest to service my wife's Jeep and my Charger. More

2 hours is a bit long for an oil change and tire rotation. Please have the little people who park the cars try to put the seats back a bit so the customer can get back his car. Otherwise, ever rotation. Please have the little people who park the cars try to put the seats back a bit so the customer can get back his car. Otherwise, everything was fine. Caramel machiato at the coffee bar was incredible! More