Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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The service technician was unresponsive and repeatedly failed to live up to her commitments to me. It took two weeks to get my vehicle back due to this. If the service manager hadn’t stepped in to resolve failed to live up to her commitments to me. It took two weeks to get my vehicle back due to this. If the service manager hadn’t stepped in to resolve it, I’d probably still be waiting. More
My rep was very helpful and really knew what she was talking about. She handled the whole process and kept me informed about the repairs from the time I brought my car in to the time I got my vehicle ba talking about. She handled the whole process and kept me informed about the repairs from the time I brought my car in to the time I got my vehicle back. The machanic was also great. I was told that he came in on Saturday, which was his day off, just to finish the repairs. I was blown away with the professionalism of the entire service department. More

