Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Northwest Chrysler Jeep Dodge - Texas

Houston, TX

Overview
Reviews
4.4
1,108 Reviews
Call Dealership (832) 912-2500

19616 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,108 reviews

July 21, 2023

Charging me for a code reader is the most ridiculous thing I have ever heard of. I got a quote from a local body shop to do the same service you guys offered and in was FIFTEEN HUNDRED dollars cheaper. More

by rsc2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel, something
Report | Print
Jul 24, 2023 -

Northwest Chrysler Jeep Dodge - Texas responded

Hello, Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Thank you. Cindy Miranda, General Sales Manager cmiranda@northwestdodge.com

July 21, 2023

Everyone was very helpful and provided great assistance in understanding the issue with my car and what was being done to correct it More

by tyrone.battle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
July 21, 2023

Carole is and was Awesome! She worked as my advocate with no pressure to buy. 4K of mandatory dealer add-on was egregious and dare I say deceitful practice to mandate you buy t More

by jay.kiros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carole Alomepe, Taylor Roberts
Report | Print
July 21, 2023

She was great it took some patients but she was very great I have prior experiences with other workers and was scared to return she made me feel welcomed and I would refer to her anytime and like her bu More

by christopherelliott26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carole Alomepe
Report | Print
July 20, 2023

Friendly staff always on point on exactly what I need excellent service and very easy to communicate with More

by leonardjones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Mike Rodriguez, David Montoya, Madison Spencer
Report | Print
July 20, 2023

Wonderful experience. Both Ness and Natali were awesome. It transaction was easy and painless. Thanks! More

by mcdonaldjamesjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness Ali, Natali Wood
Report | Print
July 20, 2023

Wonderful experience. Both Ness and Natali were awesome. It transaction was easy and painless. Thanks! More

by mcdonaldjamesjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness Ali, Natali Wood
Report | Print
July 20, 2023

CJ and Natalie took great care of us with our vehicle. Both of them ensured that the translation was smooth and that our needs were met. We felt like we were heard. More

by La Quicha Scrivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Tate in sales and Natalie in finance
Report | Print
July 19, 2023

The service was really good! They helped me out a lot with my new purchase! More

by g.a.steelerectors
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Viviana Fernandez
Report | Print
July 17, 2023

Love the convenience, friendline, and respectful service! Thank you Kristen for your patience during check out! More

by angelsal13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
1
...
71
72
73
...
111