Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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I felt like the entire process was a little slow. Although this was not entirely on Jeep, things could’ve been done a little quicker. Mel, was great! Although this was not entirely on Jeep, things could’ve been done a little quicker. Mel, was great! More
Terrible service in service dept. Ram 1500 3 weeks old in for repair. I called over 30 times with no reply. Only way to get service dept. was to call sales and ask them to go over Ram 1500 3 weeks old in for repair. I called over 30 times with no reply. Only way to get service dept. was to call sales and ask them to go over to service dept and ask them to call me. Over 15 calls to their service manager, Khari Woods, went unreplied to. Ram Car was as bad. She is terrible and I believe the root of their problems. Do not use this service dept. I would rank them 0 stars if I could More
FOR MAKING AN APPOINTMENT TWO DAYS IN ADVANCE TO PROGRAM A NEW FOB, SEEMS LIKE TWO HOURS WAITING AT DEALERSHIP WAS NOT ACCEPTABLE. SERVICE TEAM MEMBER GOT ME SIGNED IN AND DID NOT HEAR ANY INFORMATION U A NEW FOB, SEEMS LIKE TWO HOURS WAITING AT DEALERSHIP WAS NOT ACCEPTABLE. SERVICE TEAM MEMBER GOT ME SIGNED IN AND DID NOT HEAR ANY INFORMATION UNTIL TWO HOURS LATER WHEN I WENT TO STRETCH LEGS AND FOUND OUT MY VECHILE WAS READY. More

