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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,135 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,135 reviews

July 09, 2023

Matthew was an absolute professional. He was attentive to my needs and acted exceptionally with my best interest at heart. More

by JROSIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
July 09, 2023

We’ve bought 3 cars from Ness. She is a great business partner and always takes care of us. More

by mcdonaldjamesjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness
July 09, 2023

Hessler Ramires un exelente vendedor yo le doy 5 estrellas po la paciensia q tube con nosotros. More

by tnajer56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hessler Ramirez
July 09, 2023

My rating is low because my oil life wasn’t reset. If not for the sticker in the window I wouldn’t know if the oil change was completed. More

by bill.morrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Gipson
July 09, 2023

I felt like the entire process was a little slow. Although this was not entirely on Jeep, things could’ve been done a little quicker. Mel, was great! More

by maxnlambert
Recommend Dealer
No
Employees Worked With
Mel Hanvelt
July 09, 2023

Terrible service in service dept. Ram 1500 3 weeks old in for repair. I called over 30 times with no reply. Only way to get service dept. was to call sales and ask them to go over More

by smith04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. Khari Wood (would not answer calls), Edgar Gonzolez (would not answer phone or return calls.
July 08, 2023

Everything I needed repaired was repaired. And, I got my vehicle back ahead of schedule. More

by dpntfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Matthew
July 08, 2023

Mathew was excellent in getting everything I needed for my Dodge Caravan. He went above and beyond exceeding my expectations. Thank You. More

by dgarza48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Glaser
July 08, 2023

FOR MAKING AN APPOINTMENT TWO DAYS IN ADVANCE TO PROGRAM A NEW FOB, SEEMS LIKE TWO HOURS WAITING AT DEALERSHIP WAS NOT ACCEPTABLE. SERVICE TEAM MEMBER GOT ME SIGNED IN AND DID NOT HEAR ANY INFORMATION U More

by firemantom2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NO NAMES
July 08, 2023

Always happy with the service they provide on my Ram 1500, and the way they keep in touch if my Ram needs other services. More

by john.escobedo02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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