Back

Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,107 Reviews

19616 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,107 reviews

April 06, 2015

Horrible Service Department No one in the service department knows what they are doing. HORRIBLE customer service. I DO NOT RECOMMEND this dealership/shop! Bought my 2014 Journey More

by kinnre57
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire Service Department
Apr 10, 2015 -

Northwest Chrysler Jeep Dodge - Texas responded

We are very sorry for the wait you had to get your car fixed. We know how frustrating it can be to have car problems and would like to do what we can to change your experience to a positive one. Please contact our Customer Service Manager, Matt Munson, at 832-912-2587.

March 25, 2015

I would recommend Maggie at this Dealership for anyone! Maggie at Northwest Dodge, Chrysler, Jeep and Ram is the Best Sales Person I have ever met! She is very knowledgeable and cares about her customer's v More

by evelyn dimas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
March 25, 2015

I came in to get an oil change Thanks to Marion Rose she was awesome she made sure it was done and completed in a timely manner. She came to keep me updated with my car being servic More

by mizzbossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion rode
March 18, 2015

Customer service visit I went to NWJC after a horrible visit at Dick's Country Dodge, I had probably the best experience I have ever at a dealership. They completed the serv More

by Jim b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Retzlaff
March 11, 2015

Ivan Villatoro Northwest Dodge Incorporated is a very friendly environment in where all the workers have a positive attitude and will help you in any questions regar More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Torres
February 25, 2015

I will recommend this dealership to anyone Brandon did a fantastic job. I was not rushed and all my needs was meet. He worked with me and for me to get me in the car I wanted. Thanks Brandon. More

by Cjohnson45
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Comeaux
February 21, 2015

Great Job Travis! Travis helped me pick out the perfect Wrangler after we met at Trader's Village. He was patient when I asked for the addition of running boards. He th More

by phenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hance
February 19, 2015

Mike Cruse gave us AMAZING service! When you go ask for Mike Cruse! He gave us the best experience we could've ever asked for. We had walked onto this lot expecting to see a few vehicles More

by katiepgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruse
February 17, 2015

Thank you! I have to admit I came in expecting a typical experience. After meeting Travis Hance at Traders Village last weekend I was pleasantly surprised to fin More

by Peterpilot4647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hance, Rick Lester
February 17, 2015

excellent customer service! !! If your looking to buy a vehicle, I would definitely recommend you go here!!!! When you call and make an appointment or go up there, ask for Maggie!! More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
...
95
...