Northwest Chrysler Jeep Dodge - Texas

Recent Purchase of 2014 Jeep Grand Cherokee My husband and I recently purchased a 2014 Jeep Grand Cherokee. It had been 14 years since we had purchased a new vehicle and we (especially me) were My husband and I recently purchased a 2014 Jeep Grand Cherokee. It had been 14 years since we had purchased a new vehicle and we (especially me) were really shocked at how the car buying process has changed not to mention how much prices have increased. Our sales associate was Travis Hance. He greeted us as we pulled in to park. He was very knowledgeable about all the current and past Dodge, Chrysler and Jeep products as well as a lot of other vehicles. We were very impressed with his knowledge and all his help in getting us a vehicle that we are comfortable with. Travis was always smiling and eager to answer any and all questions. He was never pushy or over anxious just to get a sale. He made us feel more like friends than just customers. All of this means a lot not just to us but to all customers. They are more likely to remember a good and pleasant car buying experience and return to that dealership. Thanks, Mary & Pete More

Happy papa Went in f or service on a Wed. And left with a truck Friday. Service dep.. Nothing to write home about, but sales and finance depth. Exceptional. Mark Went in f or service on a Wed. And left with a truck Friday. Service dep.. Nothing to write home about, but sales and finance depth. Exceptional. Markeith was awesome gave me his card on wed. And I gave him a call that Friday. We met up and to my surprise the trucks I was looking at on their website was actually in stock. After testing driving the vehicles we closed the deal. Next was finance, we all know how that goes, but Billy was great as well. Except for a little hiccup at the my experience was great. Kudos guys, keep up the great work, us (the customer), need more guys like you in car sales. More

My Journey I have never been to a dealership where there wasnt a pushy sales person but here at Northwest Dodge I found just that. Markeith Lewis was helpful and I have never been to a dealership where there wasnt a pushy sales person but here at Northwest Dodge I found just that. Markeith Lewis was helpful and patient and not pushy. I went in to look at the Journey towards the end of the evening and decided to buy. It was past time for Markeith to leave and he didnt once act like I was an inconvenience. He made sure my car was detailed for me to take home. The finance guy and the customer service lady were very patient and courteous as well. I upgraded to leather seats and took my vehicle back a few days later for them to tend to that for me. I was given a loaner car until I got my vehicle back. I was so pleased with the service there that I took my mother in law back to see Markeith a week after I bought my vehicle and he was just as patient with her. And when she bought her car and the next day wasnt happy she was told to bring it back and they would work with her until she was happy. I would recommend this place to anyone looking for a new Dodge, Jeep or Chrysler. More

Took some work but ended well Now if I did not put 5 stars it was solely because of the other sales people I dealt with before my sales person. I actually went to this dealership t Now if I did not put 5 stars it was solely because of the other sales people I dealt with before my sales person. I actually went to this dealership twice, first time I left unhappy due to rude and pushy sales. The second time we went in to try again except with Markeith, oh boy are we glad we did. He is such a great sales person!!! He actually listens and understands where you are coming from. Not only does he listen, he tries to work with you. So long story short.. I got my Grand Cherokee! I totally recommend Markeith! More

To a fresh start Honestly, I went into the dealership with little hope, for its been my experience that I when its to good to be true, it isn't! I went in looking for Honestly, I went into the dealership with little hope, for its been my experience that I when its to good to be true, it isn't! I went in looking for a particular SUV and came out with "my" truck. Lincoln was awesome, he come out greeted me, made our contact personal, and he gave me a new leash in life. I could not had asked for a greater deal. Then again, after seeing the news on how The Dodge Cooperation helped out a fellow Marine, I was extremely proud I made this decision and met the personnel at this dealership. Maggie thank you for your assistance, good luck and God bless. This dealership has made me a true believer that there are fresh starts! I will remain a loyal customer to the dodge product. More

Jeep Wrangler Byuing Experience W e had an outstanding experience purchasing a 2014 Jeep Wrangler Unlimited Sahara. This vehicle was going to be a birthday present for our daughter a W e had an outstanding experience purchasing a 2014 Jeep Wrangler Unlimited Sahara. This vehicle was going to be a birthday present for our daughter and we shopped around just casually for about a month. My wife and I are very busy and met Markeith Lewis at Northwest Dodge and he made the whole buying experience less stressful. We waited and he kept searching for the exact one we wanted and could afford. He stayed in contact with my wife on what was coming in and to come take a look. I was out of town at the time and made it in a few days later and the rest is history. Very professional, trustworthy individual I felt very comfortable working with and no pressure or stress. More

Very easy for first time buyer Bought my first car brand new with no hassle and everything was smooth as far as getting the right price for my car. Also very good customer service. Bought my first car brand new with no hassle and everything was smooth as far as getting the right price for my car. Also very good customer service. More

Workable Was able to haggle price and not be offended nor offend anyone. Pleasent people to work with. The car really sold it self after Markieth took us for Was able to haggle price and not be offended nor offend anyone. Pleasent people to work with. The car really sold it self after Markieth took us for a ride. More

Northwest dosge Brandon was awesome we did most of the sale over the internet and the phone. Best car buying experience of my life and I have bought a few cars. Would Brandon was awesome we did most of the sale over the internet and the phone. Best car buying experience of my life and I have bought a few cars. Would highly recommend Brandon and the northwest dodge team. More

quick and easy I was satisfied beyond my expectations, with the overall experience and friendliness of my sales representative, i would recommend to any of my frie I was satisfied beyond my expectations, with the overall experience and friendliness of my sales representative, i would recommend to any of my friends to use northwest dodge if they are interested in a new purchase , thanks again for the quick and hassle free service , thanks, Gregory Simpson More