Northwest Motor Group
Pasco, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 200 reviews
My experience here has been exceptional. Jr really worked hard to get me the vehicle I wanted and has communicated with me and has provided the most excellent service!! Jr really worked hard to get me the vehicle I wanted and has communicated with me and has provided the most excellent service!! More
Working with carl was a pleasure, he worked hard to get me what I wanted and at the price I asked for. I would recommend Carl to my friends me what I wanted and at the price I asked for. I would recommend Carl to my friends More
Really regret buying this truck. So many issues with it now. I was insured that the truck had been gone over by two dealership. Got in home and the air cleaner looked like it hadn’t So many issues with it now. I was insured that the truck had been gone over by two dealership. Got in home and the air cleaner looked like it hadn’t been changed in 100 thousand miles . Was completely plugged, can’t believe the truck would even run. Now less than 500 miles after buying it the transmission is taking a xxxx. Plus the fact that I was told before driving 349 miles to buy the truck that everything worked. Took the truck on test drive and electric mirror didn’t work. Cup holder was broken and tailgate didn’t work. In the end it is my fault , I seen some red flags and should have walk away. More
I think it’s a really great dealership. The people that worked with me helping me get the car well really polite and very helpful. They won’t let me take the car until it was running just r The people that worked with me helping me get the car well really polite and very helpful. They won’t let me take the car until it was running just right and they even took it to my home so I didn’t have to travel all the way up there. I would highly recommend this place if anybody’s looking for a good deal and wanting a good running vehicle. This is the place to go. Great people great place. Thank you all for everything. More
Gonzalo was extremely helpful and super easy to work with to sell my vehicle, would definitely recommend anyone looking to buy or sell to reach out to him! to sell my vehicle, would definitely recommend anyone looking to buy or sell to reach out to him! More
Gonzalo made the whole process smooth and stress free. He helped my boyfriend sell his car quickly and explained everything clearly. Honest professional and very easy to work with highly recommend! He helped my boyfriend sell his car quickly and explained everything clearly. Honest professional and very easy to work with highly recommend! More
They were very helpful and making sure I got into a vehicle and know what I was looking for vehicle and know what I was looking for More
Communication during the entire purchasing process was great, if I ever need another vehicle in the future I would certainly do business with them again. great, if I ever need another vehicle in the future I would certainly do business with them again. More
Gonzalo was very helpful and honest. He explained everything in detail, and I would defiantly go back and do business again He explained everything in detail, and I would defiantly go back and do business again More
From the moment I walked into this dealership, I knew I was in great hands. The entire team was incredibly knowledgeable, answering every question I had with confidence and clarity. It’s rare to find a gro was in great hands. The entire team was incredibly knowledgeable, answering every question I had with confidence and clarity. It’s rare to find a group of professionals who are not only experts in what they do but are also genuinely passionate about helping customers find the perfect vehicle. The level of professionalism was top-tier from start to finish. I never once felt pressured—just guided and supported. They took the time to understand my needs and budget, and then walked me through options that made sense, without ever trying to upsell me on something I didn’t need. What really impressed me was their amazing inventory. Whether you’re looking for something brand new, pre-owned, or certified, they’ve got something for everyone—and at prices that are more than fair. In fact, I was blown away by the great deals they offered. They worked with me to get the best financing possible and made sure I was getting real value for my money. But what truly sets this dealership apart is their commitment to going above and beyond. Every detail was handled with care, from the test drive to the paperwork to the follow-up after the sale. They made what’s usually a stressful process feel smooth, easy, and even enjoyable. If you’re looking for a dealership that combines expertise, integrity, and outstanding customer service—look no further. This team sets the standard. I couldn't be happier with my experience and my new vehicle! More



