Northwest Motor Group

Very friendly and knowledgeable when it comes to the financing portion of my vehicle purchase, treated us fairly and my the process very easy and painless, highly recommend seeing them for your next veh financing portion of my vehicle purchase, treated us fairly and my the process very easy and painless, highly recommend seeing them for your next vehicle purchase!!!! More

They completely messed up the paperwork on the deal we agreed upon and cost me $2,500 extra. When I brought it to their attention, they just went completely silent. Totally disreputable and dishonest. agreed upon and cost me $2,500 extra. When I brought it to their attention, they just went completely silent. Totally disreputable and dishonest. More

Dealership was amazing to work with. I called regarding a Tesla and they got right back to me with one that matched all my expectations. In was in and out of the dealership in less then I called regarding a Tesla and they got right back to me with one that matched all my expectations. In was in and out of the dealership in less then 2 hours. More

Working with Carl was a pleasure. I had the settlement amount from my totaled Ford Explorer and couldn’t go over it, $8,000. The car, license, tax etc had to be no more than the sett I had the settlement amount from my totaled Ford Explorer and couldn’t go over it, $8,000. The car, license, tax etc had to be no more than the settlement. I found a 2015 Ford Escape that fit my needs but was close to reaching my limit. Carl worked magic to get everything I needed for less than the settlement as I still had to do title & registration in Nevada where I live. We had a deal and as soon as I sent the final amount, Carl had the car prepared for shipment and my new car arrived two days after payment. It was a pleasure doing business with you! More

We had a great experience, got us a lower interest rate than we expected and fixed a squeaking belt and window for us. than we expected and fixed a squeaking belt and window for us. More

Nice and friendly. Sold car w/o oil change. Oil and tire pressure light need to be recalibrated Sold car w/o oil change. Oil and tire pressure light need to be recalibrated More

They were super helpful, open, and willing to flex with the price of the vehicle the price of the vehicle More

Great customer service also good people to be around the salesman was awesome great place salesman was awesome great place More

I just recently sold my car through Northwest motor group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest w group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest was great and efficient. I would definitely recommend Northwest to anyone planning to sell or purchase a used vehicle. More

CHRYSLER 300 PURCHASED FROM NORTHWEST MOTOR GROUP, PASCO, WA Monday, July 28th, 2025 Vehicle delivered from Northwest Motor Group in Pasco, Washington. Upon delivery, a cracked bumper was discovered and WA Monday, July 28th, 2025 Vehicle delivered from Northwest Motor Group in Pasco, Washington. Upon delivery, a cracked bumper was discovered and part of the driver’s side fender was sticking out. Thursday, July 31st, 2025 Discover that, although advertised with a backup camera, the backup camera does not work. Also that the analog clock does not work. Friday, August 1st, 2025 Discover a leak as is evidenced by a stain/spot in the driveway. Make an appointment with our mechanic of over 20 years to examine the vehicle on Wednesday, August 6th, 2025. Discover that the windshield and side windows are scratched. Saturday, August 2nd, 2025 Engine light comes on Wednesday, August 6th, 2025 Take vehicle to Europa Motors in Bellevue, WA. 9:00am Monday. August 11th, 2025 Pick up vehicle. Mechanic examined the vehicle and developed the following list of repairs that need making on the vehicle. Of note Europa Motors also sells vehicles and always makes all necessary repairs BEFORE selling the vehicle. Europa Motors’ list of repairs needed Backup camera Analog clock Catalytic converter Right front axle boot Transmission pan leak Radiator tank Left squirter broken Loose/cracked bumper Right front fog lamp bulbs and wiring missing Evap system Muffler Mechanic’s estimate for repairs: $5 - $10,000. Recommendation: return vehicle and get money back. More