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Northwest Motor Group

Pasco, WA

4.6
230 Reviews
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3203 W. Marie St.

Pasco, WA

99301

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Showing 230 reviews

December 21, 2025

They are good for getting you into a vehicle Great people who are willing to help you More

by Suttonted930
Recommend Dealer
Yes
Employees Worked With
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Chavez
December 20, 2025

I had a great experience working with Carl at this dealership. He was professional, knowledgeable, and easy to work with from start to finish. Carl took the time to answer all my questions, explained More

by Rainier mobility
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

I still haven't received my sale documents yet, I requested they mail them ASAP Okay, I will More

by fosshs1975
Recommend Dealer
Yes
Employees Worked With
Ryan and he did great
December 16, 2025

Carl was kind and accommodating, but didn't have vast knowledge for handling an out of state purchase. Gloria just kept telling me that 'it takes time' for the paperwork to get to Idaho. Yesterday was De More

by sz.purchases
Recommend Dealer
No
Employees Worked With
Carl and Gloria. Both were very nice, but not very knowledgeable about handling an Idaho purchaser.
December 12, 2025

Was easy to deal with. Car was delivered to me quickly. Only wish I could get copies of the paperwork I signed. More

by Anonymous One
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Guizar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2025

Very nice, professional, quick and easy to deal with. They went out of their way to make everything simple and direct. I would totally recommend them to anyone looking for a nice vehicle. More

by longshotlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

There were so many things that had not been done like gas in the tank, all fluids were empty. Oil had not been changed. Only got one fob. These are little things but should have been taken care of. I had to More

by terrymcbride2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

I had an awesome experience getting this vehicle, would highly recommend! Carl is an awesome guy and would work with him again if I ever need another vehicle! More

by Noah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Very friendly and knowledgeable when it comes to the financing portion of my vehicle purchase, treated us fairly and my the process very easy and painless, highly recommend seeing them for your next veh More

by altima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

They completely messed up the paperwork on the deal we agreed upon and cost me $2,500 extra. When I brought it to their attention, they just went completely silent. Totally disreputable and dishonest. More

by tsbn92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.