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Northwest Motor Group

Pasco, WA

4.4
243 Reviews
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3203 W. Marie St.

Pasco, WA

99301

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Showing 244 reviews

December 04, 2025

There were so many things that had not been done like gas in the tank, all fluids were empty. Oil had not been changed. Only got one fob. These are little things but should have been taken care of. I had to More

by terrymcbride2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

I had an awesome experience getting this vehicle, would highly recommend! Carl is an awesome guy and would work with him again if I ever need another vehicle! More

by Noah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Very friendly and knowledgeable when it comes to the financing portion of my vehicle purchase, treated us fairly and my the process very easy and painless, highly recommend seeing them for your next veh More

by altima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

They completely messed up the paperwork on the deal we agreed upon and cost me $2,500 extra. When I brought it to their attention, they just went completely silent. Totally disreputable and dishonest. More

by tsbn92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2025

Dealership was amazing to work with. I called regarding a Tesla and they got right back to me with one that matched all my expectations. In was in and out of the dealership in less then More

by isabeljamisonnoah
Recommend Dealer
Yes
Employees Worked With
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Chavez
November 13, 2025

Working with Carl was a pleasure. I had the settlement amount from my totaled Ford Explorer and couldn’t go over it, $8,000. The car, license, tax etc had to be no more than the sett More

by Andee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Nice and friendly. Sold car w/o oil change. Oil and tire pressure light need to be recalibrated More

by sydniekilmer2
Recommend Dealer
Yes
Employees Worked With
Gonzalo Carriedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzalo Carriedo
October 25, 2025

They were super helpful, open, and willing to flex with the price of the vehicle More

by Teejaykestler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2025

Great customer service also good people to be around the salesman was awesome great place More

by nexaemmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Guizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

I just recently sold my car through Northwest motor group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest w More

by watership330
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Robanske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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