Norwalk Toyota

I was helped by Veronica Trujillo who extended professionalism with kindness throughout our interaction. Service was fast and efficient. A basic car wash was icing on the cake. Thank you Toyota No professionalism with kindness throughout our interaction. Service was fast and efficient. A basic car wash was icing on the cake. Thank you Toyota Norwalk. More

Eric Morales was friendly and informative as usual! We know we can always count on him for great service! We know we can always count on him for great service! More

David and his team are fantastic, made the process very easy and fast while purchasing a Tacoma 2025! Thanks again, David and the team for the tremendous help finding the perfect vehicle! easy and fast while purchasing a Tacoma 2025! Thanks again, David and the team for the tremendous help finding the perfect vehicle! More

We took online oppt , but while receiving car it took 30 minutes to get car in hand , car wash was included but not done unless we requested. minutes to get car in hand , car wash was included but not done unless we requested. More

5* Because I got excelente assistance from Sofia Bello she was so nice and polite with me she made me feel comfortable that's my car was in very good hands thank you so much Sofi and thank you so much to she was so nice and polite with me she made me feel comfortable that's my car was in very good hands thank you so much Sofi and thank you so much to the technician Miguel Flores He did it a Good job in my car Thanks Toyota dealer More

Very good it’s amaboly good its perfect por al i recommend for my family recommend for my family More

I appreciated your agents Sam and Aaron for being helpful and informative during the process. One thing that I thought was not good, was that I was not offered a print copy of the contract, that was sent by and informative during the process. One thing that I thought was not good, was that I was not offered a print copy of the contract, that was sent by email More

Our family has been purchasing used/new Toyotas for the last 3 generations. This will be the last time. We purchased a used 2023 car from the sales representative Maria last year. Less than a week of havin last 3 generations. This will be the last time. We purchased a used 2023 car from the sales representative Maria last year. Less than a week of having the car we noticed it would shake when being driven above 50mph, a notification for a battery charging malfunction also showed up. When brought in we were told the wheels were not properly aligned when it was sold to us. We were not given a good explanation or resolution about the battery notification. Eight months later the notification started occurring and we were told we needed to replace the battery despite the car being less than 2 years old. We paid for the replacement and the notification occurred again less than an hour after being “fixed”. This time we’re told it’s the alternator that needs to be replaced. After this we declined their service as I found the service department to be unreliable. It seems like they don’t understand how their own products function. We have never had these issues early on with our other Toyotas. It seems like the quality and reliability of their cars is lacking, as well as their services. We will be looking at other car brands in the future. More

Muy buena localización, mucha variedad de autos 🚘 y planes para adquirir, excelente atención muy profesional, muchas gracias Arturo y Oswaldo y todos los del equipo Envision Toyota Norwalk . planes para adquirir, excelente atención muy profesional, muchas gracias Arturo y Oswaldo y todos los del equipo Envision Toyota Norwalk . More

I was very pleased with the outcome of my service appointment, I felt know pressure to make any work more than an oil change and tire rotation. And it was then that I decided to go home and sleep on appointment, I felt know pressure to make any work more than an oil change and tire rotation. And it was then that I decided to go home and sleep on it and realized that not getting my brakes done would be more costly if I neglected it. So I Called back and made an appointment with my Service Advisor Mariscal Alberto, and I was given a lift to the house and they called them to back to pick me up, great customer service. More