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Norwalk Toyota

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.3
907 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
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11404 E Imperial Highway

Norwalk, CA

90650

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Showing 907 reviews

September 29, 2026

Bryan was very helpful and explained to me in detail in answering all my questions More

by MICHAEL.JK12
Recommend Dealer
Yes
Employees Worked With
Bryan Blackwood
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Sep 29, 2026 -

Norwalk Toyota responded

Knowing that our detailed answers addressed your questions means a lot to our service team. We appreciate the five-star rating for the service on your Toyota Prius.

September 28, 2026

The mechanic explained the work to be done via video. Tom translated in layman's terms. The service provided was fine. The dealership should bring back the shuttle service, and wave the 3% charge for usi More

by LHCBOUND
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
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Sep 29, 2026 -

Norwalk Toyota responded

Thanks for sharing about your experience with Norwalk Toyota. We appreciate your business and hope to see you again soon!

September 27, 2026

They worked fast and had me back on the road within 2 hours. They were friendly and specific in explaining why there was a recall.. More

by GHURTADO1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Sep 27, 2026 -

Norwalk Toyota responded

Transparent communication and prompt service are at the heart of how our service department operates. Knowing you were back on the road in your RAV4 in just two hours and that our recall explanation was clear means a lot to our team.

September 26, 2026

Thomas was very informative and kind. He explained everything that was needed and I trusted him! He is an asset to your company! Thank you! Catharine Rendon More

by RENDON.GAIL
Recommend Dealer
Yes
Employees Worked With
Thomas
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Sep 26, 2026 -

Norwalk Toyota responded

Your kind words about our informative guidance and clear explanations are greatly appreciated, and they mean a lot to our service team. We’re glad the service on your Toyota Corolla felt thorough and trustworthy.

September 25, 2026

Bad. Service wasn't done when we were told it was ready to be done Bad More

by esanabr2
Recommend Dealer
No
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Oct 02, 2026 -

Norwalk Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 25, 2026

Profesional and great customer service but too expensive for me. Tom Ryan helped me when the tow company dropped off the car. More

by AIDASEMUNEGUS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
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Sep 29, 2026 -

Norwalk Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 21, 2026

Naomi was great at explaining to me the options of the services my truck needed. More

by omarcuevas
Recommend Dealer
Yes
Employees Worked With
Naomi Gutierrez
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Sep 21, 2026 -

Norwalk Toyota responded

Your mention of our clear explanations of service options shows how our service department prioritizes keeping you informed. Thank you for trusting us with your Tundra.

September 21, 2026

Good Service and a friendly atmosphere. Thank you! I really think you have a really good customer service, friendly staff make you feel welcome, thank you! More

by Mayraguzman562
Recommend Dealer
Yes
Employees Worked With
Erick amorales and then a Lady dont remember her name but she was very nice
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Sep 29, 2026 -

Norwalk Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Norwalk Toyota.

September 21, 2026

Friendly service ,good attitude. Answered all my questions, no complaints so far.. will go back for car service. More

by jbreta269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 21, 2026 -

Norwalk Toyota responded

A friendly approach and positive attitude are at the heart of how we service your Corolla. Knowing that you felt well-informed and plan to return for service means a lot to our team.

September 20, 2026

As promised and on time Clearly explained the service requested was on time and as promised More

by ANEGREROS1
Recommend Dealer
Yes
Employees Worked With
Erik Morales
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Sep 20, 2026 -

Norwalk Toyota responded

Knowing that the explanations about your Toyota Highlander’s service were clear and everything was completed as promised is rewarding. Your five-star rating and feedback mean a lot to our service team.

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