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Norwalk Toyota

Norwalk, CA

4.3
950 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
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11404 E Imperial Highway

Norwalk, CA

90650

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Showing 950 reviews

October 27, 2026

Friendly and helpful staff, very professional and knowledgeable. Jose was very efficient and brilliant at finishing our purchase process. Andy Salguero showed us how to use the new car technology. He More

by tanyawillshee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 28, 2026 -

Norwalk Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Norwalk Toyota are glad to have you as a customer.

October 26, 2026

Bait and switch coupon. ..$39.95 oil change for my 2022 highlander up to 5 quarts. Problem is the highlander holds 6 quarts and there is an e tra charge for that quarts! So t More

by we5martin
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 30, 2026 -

Norwalk Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 26, 2026

Great customer service and welcoming Very attentive, and provided rental services as well They did a great job explaining the work that was done More

by abrahamvaldez83
Recommend Dealer
Yes
Employees Worked With
Bernie
Oct 26, 2026 -

Norwalk Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 26, 2026

Received excellent customer service, Bryan went out of his way to accommodate me with a loaner while my vehicle was being serviced. He also got me an excellent price for my overall service. More

by lilylovespugss
Recommend Dealer
Yes
Employees Worked With
Bryan Blackwood
Oct 26, 2026 -

Norwalk Toyota responded

Thanks for sharing about your experience with Norwalk Toyota. We appreciate your business and hope to see you again soon!

October 25, 2026

Sam was a very friendly guy and didn't push much for item I didn't want I was always late for work and I have to go 3 different days To finish the purchase More

by marquezthegreat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Norwalk Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Norwalk Toyota are glad to have you as a customer.

October 25, 2026

Erick Morales is a gem for Nowalk Toyota. He is the best and provides the best customer experience. He updated me on the timeline that my vehicle was going to be ready and I love that. I did More

by Cristimorales17
Recommend Dealer
Yes
Employees Worked With
Erick Morales
Oct 25, 2026 -

Norwalk Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 24, 2026

One of the best I've had in the last year. Miss Trujillo is very professional and made sure I received all the notifications in a timely manner. More

by ivanlara85
Recommend Dealer
Yes
Employees Worked With
Veronica Trujillo
Oct 25, 2026 -

Norwalk Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Norwalk Toyota.

October 24, 2026

This is my second time at Norwalk Toyota. Roberto Pineda greeted me courteously, very helpful More

by Juanishell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Pineda
Oct 24, 2026 -

Norwalk Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norwalk Toyota!

October 21, 2026

Erick is someone who's been working at Norwalk Toyota a long time and whenever he's helped me out, he's always very courteous and professional towards me. I really appreciate that about him. More

by MICHAEL.JK12
Recommend Dealer
Yes
Employees Worked With
Erick Morales
Oct 21, 2026 -

Norwalk Toyota responded

Knowing you find our service team’s courtesy and professionalism valuable means a lot to us. We’re pleased we could provide consistent, attentive service on your Toyota Camry. Thank you for the five-star review and for sharing your experience.

October 19, 2026

Made an appointment. Had to cancel and reschedule, it was no problem. I was in and out for maintenance in a little over two hours. More

by PHYCOTTRELL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 19, 2026 -

Norwalk Toyota responded

Hearing that rescheduling was seamless and the maintenance went smoothly means a lot to our service department. We’re glad your Toyota Tacoma was back on the road in just over two hours.

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