Norwalk Toyota - Service Center

Professional and friendly personnel Waiting lobby, clean and comfortable, amenities such as coffee, water and sodas readily available and comfortable, amenities such as coffee, water and sodas readily available More

Not enough inventory to look through. Waiting area could use donuts. Service took 1 hour longer than I was told. Waiting area could use donuts. Service took 1 hour longer than I was told. More

I've been coming to Envision Toyota of Norwalk. I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you to the next station, regardless of how many times you've been there. I was never asked if I wanted coffee, or any hospitalities. A car wash was not offered. Everyone was very pleasant. Service was quick. More

I can't remember his name but I will certainly ask for him, Great guy him, Great guy More

Honesty and keeping a word is important, ran into the opposite a few times here. opposite a few times here. More

My initial service rep was very nice. I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles a I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles away but would not pick me up for the return!!! How is that expected to work. I was also disappointed that a 3% service charge was necessary if I used a credit card. No for warning about that information until checkout. I generally use my debit card as a credit card for security purposes, but had use it as a debit with you. The work done seems fine and I do appreciate that. More

Always excellent! Everyone is friendly. Service was completed quickly. It's the reason I use envision/norwalk toyota Everyone is friendly. Service was completed quickly. It's the reason I use envision/norwalk toyota More

The service guy that took care of me forgot to call me that my truck was ready and left luckily I went to check in with a young lady and she apologized n finally got my vehicle that my truck was ready and left luckily I went to check in with a young lady and she apologized n finally got my vehicle More

No complimentary car wash and estimated time of service was misleading in addition to no complimentary shuttle. Made arrangements to go offsite, since I was quoted two hours and was called within 20 minute was misleading in addition to no complimentary shuttle. Made arrangements to go offsite, since I was quoted two hours and was called within 20 minutes. More

I purchased two cars at this dealership, Envision Toyota and so far I've had only great experiences. I routinely get my cars serviced there and again no issues. and so far I've had only great experiences. I routinely get my cars serviced there and again no issues. More