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Norwalk Toyota - Service Center

Norwalk, CA

4.3
68 Reviews
Call Service Center (562) 784-9095

68 Reviews of Norwalk Toyota - Service Center

Sort by
September 02, 2023

Thomas welcomed us with the highest respect and excellent customer service. We plan to return and recommend this dealership. More

by lunarose07@ca.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mande, I believe. Could not hear his name very well
Report | Print
Sep 02, 2023 -

lunarose07@ca.rr.com responded

Verified

Sep 05, 2023 -

Norwalk Toyota responded

We are so glad to hear that Thomas made you feel welcome here at Envision Norwalk Toyota. The team looks forward to working with you again down the road! Thank you for the recommendation.

September 01, 2023

went in with no appointment at 8 out by 915. Thomas and the team took care of me very well More

by tigeroso
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Sep 05, 2023 -

Norwalk Toyota responded

We're glad to hear you had a quick and easy service here at Envision Norwalk Toyota! Thomas is certain to appreciate the shoutout. Until next time!

August 30, 2023

Erik is awesome. He has always providef excellent service. I will miss sevice after i move. More

by Patricia Kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Service Representative
Report | Print
Aug 30, 2023 -

Norwalk Toyota responded

We are glad to hear that Erik has provided excellent service for you, Patricia. He and the team will miss you here at Envision Norwalk Toyota!

Aug 30, 2023 -

Patricia Kessler responded

And I am sad to move out of State.

August 24, 2023

The staff member arc all welcoming and helpful with kind energy. Great experience over here. More

by soreeya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal guterrize
Report | Print
Aug 24, 2023 -

Norwalk Toyota responded

Thanks for sharing this glowing praise for our team! It's a pleasure to serve wonderful customers like you at Envision Norwalk Toyota!

August 24, 2023

amazing service⭐️⭐️⭐️⭐️⭐️ Thank you Michael you're the best we need more professional people like you in this world More

by Henrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 24, 2023 -

Norwalk Toyota responded

Henrry, we're so glad to know that Michael provided you with top-notch service at Envision Norwalk Toyota. We appreciate your kind words and look forward to serving you again down the road!

August 12, 2023

Great service, excellent customer service and maintenance was quicker than estimated time given. Recommended dealership. More

by Palomeraoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Aug 14, 2023 -

Norwalk Toyota responded

We're glad to know you had a great experience with our team at Envision Norwalk Toyota! We strive for excellent service and quick maintenance. Thanks for recommending us. We appreciate it!

August 04, 2023

Service was quick and easy. Routine maintenance done on my vehicle. I was able to wait for it. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Aug 04, 2023 -

Norwalk Toyota responded

We are happy we could assist you with your vehicle! Thank you for choosing Envision Norwalk Toyota and for sharing your experience. Drive safely!

July 14, 2023

Takes too much time to get your car back from mechanic. Also the mechanic return my car with the hood open and one of my floor mats disappeared. Can’t complain about Heriberto. More

by leonardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heriberto
Report | Print
Jul 19, 2023 -

Norwalk Toyota responded

Leonardo - Your feedback is concerning to read, as we are committed to much higher standards than what you have described. I assure you, it is never our intention to inconvenience our customers and I apologize for any delays you experienced and for the missing floor mat. I will speak with my team to see what happened here, but I also invite you to reach out at your convenience so that I can ensure you receive 5-star service moving forward. Thank you, Alfredo Vergara - Service Manager - (562) 868-0035

July 12, 2023

They give you good service. Went through my car and told me what was needed to be done in the future. More

by diamondlady22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
Report | Print
Jul 13, 2023 -

Norwalk Toyota responded

Thank you for the review! We're glad to hear that you had a positive experience with our service team at Envision Norwalk Toyota. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

July 12, 2023

Well done, service and welcome amazing. Waiting area clean and pleasant to stay. Appointment no waiting next day approved More

by tinas8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Report | Print
Jul 13, 2023 -

Norwalk Toyota responded

We're delighted to hear your experience at Envision Norwalk Toyota was so smooth! Thanks for sharing this appreciation for our waiting area. Safe travels, and we'll see you next time!

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