Norwalk Toyota - Service Center

Top notch in service department. Very attentive to your issues with your vehicle. Kind, courteous and friendly. Very attentive to your issues with your vehicle. Kind, courteous and friendly. More

Lack of knowledge to manage people demand payment of my service which im covered of total care,not accurate stimate of works telling two hrs but 3 hrs of waiting never explaining costumer reason why it too service which im covered of total care,not accurate stimate of works telling two hrs but 3 hrs of waiting never explaining costumer reason why it took too long. More

Very helpful. Not pushy at all and very informative. Gave me all the details I needed to make an informed response Not pushy at all and very informative. Gave me all the details I needed to make an informed response More

Great service. Fixed my stollen CAT. Dealer had everything in stock. Since I was there I had an oil change done too Fixed my stollen CAT. Dealer had everything in stock. Since I was there I had an oil change done too More

Will recommend. Great customer service by Henri.👍 Very clean dealership. Had no problem waiting for my car to be serviced. Also complimentary water and coffee while Great customer service by Henri.👍 Very clean dealership. Had no problem waiting for my car to be serviced. Also complimentary water and coffee while waiting makes you feel at home. 👍 More

Very professional and attentive. My helper made sure that I didn't feel pressured into getting everything they recommended but gave the option of getting some done now and the rest a My helper made sure that I didn't feel pressured into getting everything they recommended but gave the option of getting some done now and the rest at a later date. Also, he put coupons in, which some leave out. More

Thomas was outstanding and very professional throughout the process. Very attentive and always kept me informed. the process. Very attentive and always kept me informed. More

The service was fast. I had an oil service with a tire rotation. The printout said I needed an Alignment. I said yes and when I waited they took me down the street to get I had an oil service with a tire rotation. The printout said I needed an Alignment. I said yes and when I waited they took me down the street to get food. Thank you Norwalk Toyota More

Thomas was very professional and personable. The car loaner staff weren’t so up on the gas tank fill though The car loaner staff weren’t so up on the gas tank fill though More

All of the staff are very welcoming and friendly. They made me feel heard. My service technician, Michael Gutierrez was excellent! He went above and beyond to ensure I was assisted with all my concer They made me feel heard. My service technician, Michael Gutierrez was excellent! He went above and beyond to ensure I was assisted with all my concerns. More