Norwalk Toyota - Service Center

Not enough inventory to look through. Waiting area could use donuts. Service took 1 hour longer than I was told. Waiting area could use donuts. Service took 1 hour longer than I was told. More

I've been coming to Envision Toyota of Norwalk. I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you to the next station, regardless of how many times you've been there. I was never asked if I wanted coffee, or any hospitalities. A car wash was not offered. Everyone was very pleasant. Service was quick. More

I can't remember his name but I will certainly ask for him, Great guy him, Great guy More

Honesty and keeping a word is important, ran into the opposite a few times here. opposite a few times here. More

My initial service rep was very nice. I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles a I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles away but would not pick me up for the return!!! How is that expected to work. I was also disappointed that a 3% service charge was necessary if I used a credit card. No for warning about that information until checkout. I generally use my debit card as a credit card for security purposes, but had use it as a debit with you. The work done seems fine and I do appreciate that. More

Always excellent! Everyone is friendly. Service was completed quickly. It's the reason I use envision/norwalk toyota Everyone is friendly. Service was completed quickly. It's the reason I use envision/norwalk toyota More

The service guy that took care of me forgot to call me that my truck was ready and left luckily I went to check in with a young lady and she apologized n finally got my vehicle that my truck was ready and left luckily I went to check in with a young lady and she apologized n finally got my vehicle More

No complimentary car wash and estimated time of service was misleading in addition to no complimentary shuttle. Made arrangements to go offsite, since I was quoted two hours and was called within 20 minute was misleading in addition to no complimentary shuttle. Made arrangements to go offsite, since I was quoted two hours and was called within 20 minutes. More

I purchased two cars at this dealership, Envision Toyota and so far I've had only great experiences. I routinely get my cars serviced there and again no issues. and so far I've had only great experiences. I routinely get my cars serviced there and again no issues. More

I bought my RAV4 with you guys and I get coupons for service through email. I sent my wife with coupon of promotion. I asked her when I got home from work if they gave her the discount and she said no, service through email. I sent my wife with coupon of promotion. I asked her when I got home from work if they gave her the discount and she said no, because it didn’t apply to our v6 Rav4. I might not service my veichle there again!! More