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Norwalk Toyota - Service Center

Norwalk, CA

4.3
220 Reviews

221 Reviews of Norwalk Toyota - Service Center

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August 04, 2025

Advisory Genesis C. Is Very Attentive,Friendly And Professional To Help Costumer Like Me I Rated Her 10 More

by AMADEO.PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis C.
August 01, 2025

I took my car for Oil change and tire rotation and wheel balance and they only did the oil change I went back and talk to the service manager and the rotate my tires and I don’t know if the balance my tires More

by Pedro caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept lousy
August 01, 2025

Rey my service advisor is the best. He took care of me and went out of his way to accommodate me. Service was complete in a timely matter. Will definitely be coming back to Norwalk Toyo More

by TELANET202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Try in Service Dept Rey
August 01, 2025

Over all, rate was good, staff were nice and helpful. Job was completed early as scheduled . More

by EVA.PAPELERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
August 01, 2025

Fair Nothing more to say Done Was not happy being told that i needed a new battery because mine was dead and leaking so we to where i bought the battery and had it tested and it was good and strong . Erik More

by NANAOF90
Recommend Dealer
Yes
Employees Worked With
Erik
July 31, 2025

I bought a vehicle in July from them. The finance amount is only 29k,but they add $2500+ a maintenance package to my loan without my permission as a result when i received the loan letter More

by LUOGANG0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Giron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Service was good however a bottle of my cologne was missing. I talked to a manager( John) no further communication. More

by roy84arroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Holguin
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Erick makes serving ALL my vehicles easy. Its why I have been coming to the dealership for over 20 years. More

by mixocoligist
Recommend Dealer
Yes
Employees Worked With
Erick Morales.
July 30, 2025

I dropped off my car Arvin in the service department and Eric. These two guys are amazing. Very happy with the outcome of my vehicle. I highly recommend the service department. Thanks again, fellas 👍🏼 More

by RODRIGO.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arvin and Eric in the service department
July 30, 2025

Service was great and fast! The only thing is $$$ prices going up everywhere. Thank you for being professional. More

by OLIVARESMARIA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARVIN C
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