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Norwalk Toyota - Service Center

Norwalk, CA

4.3
71 Reviews

71 Reviews of Norwalk Toyota - Service Center

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May 13, 2023

The service was fast. I had an oil service with a tire rotation. The printout said I needed an Alignment. I said yes and when I waited they took me down the street to get More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 15, 2023 -

Norwalk Toyota responded

We're delighted to hear that your service experience at Envision Norwalk Toyota was fast and efficient! We're glad the printout helped alert you to the need for an alignment, and we're happy to have been able to offer a ride while you waited. Thanks for trusting us with your vehicle service needs!

May 12, 2023

Thomas was very professional and personable. The car loaner staff weren’t so up on the gas tank fill though More

by bet-03-mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 13, 2023 -

Norwalk Toyota responded

We are glad to hear that you had a great experience working with Thomas. We appreciate your feedback about our loaner service and will strive to improve going forward. Thank you for trusting Envision Norwalk Toyota with your vehicle.

April 28, 2023

All of the staff are very welcoming and friendly. They made me feel heard. My service technician, Michael Gutierrez was excellent! He went above and beyond to ensure I was assisted with all my concer More

by Susieg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gutierrez
Apr 28, 2023 -

Norwalk Toyota responded

We're delighted to learn that Michael went above and beyond to address your concerns! Thank you so much for choosing Envision Norwalk Toyota.

April 24, 2023

I’m very happy with the service really nice people and appreciate the service I recommend this dealership More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 24, 2023 -

Norwalk Toyota responded

We're thrilled to hear that you had such a great experience with us, Luis! We're always here to help and it's wonderful to hear that you found our team to be so friendly and accommodating. Thank you for recommending Envision Norwalk Toyota!

April 22, 2023

Great customer service and very helpful. They take care of the client. I would recommend them. More

by suribarrosochavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heriberto
Apr 24, 2023 -

Norwalk Toyota responded

When a customer says words like this, we know we're doing things right at Envision Norwalk Toyota! Thank you for the rave review!

April 07, 2023

Took care of my Mazda 100%. Needed tires, an alignment and an oil change. They took care of me real quick at a good price. More

by Da man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 18, 2023 -

Norwalk Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Envision Norwalk Toyota team. Drive safely, and we hope to see you back again down the road!

April 04, 2023

Very helpful with my car. Service attendance very helpful with the things that needed to be done More

by irenellamas2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbertio
Apr 05, 2023 -

Norwalk Toyota responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Envision Norwalk Toyota Team

April 04, 2023

Thomas was very nice and professional. He was very attentive to details and offered me very good service at Norwalk Toyota. More

by Fung Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Apr 04, 2023 -

Norwalk Toyota responded

It is gratifying to hear that you had such a positive experience with Thomas! Thank you for choosing Envision Norwalk Toyota and for sharing your support. Drive safely!

March 24, 2023

The service representative was very helpful and friendly and he kept in contact with me regarding the progress as my car was being serviced. More

by Iggy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gutierrez
Mar 24, 2023 -

Norwalk Toyota responded

Thanks so much for sharing this positive feedback! We're delighted you enjoyed working with our team at Envision Norwalk Toyota!

February 17, 2023

I felt very comfortable with Michael Gutierrez, he answered all my questions, and was very helpful. More

by Jrsanch14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gutierrez
Feb 20, 2023 -

Norwalk Toyota responded

Thank you for your great review. We're glad that Michael was informative and nice to work with. See you again next time here at Envision Norwalk Toyota!

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