Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nucar Chevrolet of Lowell
Lowell, MA
1,257 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle.
We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,257 reviews
November 15, 2018
Waste of my time. I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not kn I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not know this until I got home and opened the box. I had to go to Lannan to pick it up and then had to go back twice to return it as the person in parts the first trip back didn't have a clue about the level 2 charger. what a waste of time! More
by sullykss
Verified CustomerEmployees Worked With
Dave ? And one other, Jimmy Tsitsianopoulos
November 15, 2018
I had oil change and tire rotation. tires under inflated. The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they are 61 and 62. the 2 rears suppose to be 80psi they are both 75 , the biggest inconvience is NO public air goes over 70lbs so i cannot even pull in somewhere to put the proper air in.... I am aware that the pressure increases with heat however, the tires were NOT warm or heated when the air was put in them and it was like that immediately when I got home only 2 miles from dealership. Pressure has not come up even on the drive home. Big inconvience to have to bring vehicle back to dealership to get the correct air in the tires. This was one of the free oil changes and tire rotations. More
by kvalente
Employees Worked With
service advisory, think his name was Mark... no issues with him.
November 15, 2018
good service and people. work done to my satisfaction. can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might nee can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might need done. More
by DPBALLERINI
Employees Worked With
Joseph Baker, Gary Santarpio
November 15, 2018
Service Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments on line, great feature. More
by ann.linehan
Employees Worked With
Lannan Chevrolet
November 15, 2018
Jimmy was knowledgeable, friendly and helpful Jimmy took the time to help me figure out what I was looking for, not just in the car but also the end result of payment too. He was patient with me Jimmy took the time to help me figure out what I was looking for, not just in the car but also the end result of payment too. He was patient with me when I wasn't sure of what I wanted and took the time to talk me through options to be sure I understood. He is a valuable resource and I will recommend not only Lannan but Jimmy to anyone I know looking to buy a vehicle. More
by kfmcgurn
Employees Worked With
Jimmy Tsitsianopoulos
November 15, 2018
Simply the best Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. More
by joseph.deangelis merlyn
Employees Worked With
Jimmy Tsitsianopoulos
November 15, 2018
Always great service! I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone i I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone is very friendly and extremely helpful. More
by jbrush
Employees Worked With
Mark in service, Steve Alesse
August 27, 2018
really bad dealership, tried to steal a rebate a new rebate came out after i did the paperwork but before i picked up the truck. the dealership had me sign new paperwork when i got there, telling m a new rebate came out after i did the paperwork but before i picked up the truck. the dealership had me sign new paperwork when i got there, telling me that the original paperwork did not print correctly. after the fact realized the net cost was the same but that they added $1,500 to the sales price then the dealership kept the rebate themselves. after dealing with the general manager they gave it back to me but very shady, deceptive business practice. More
by lannan is a scam
Employees Worked With
Jimmy Tsitsianopoulos
July 17, 2018
Not organized I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few d I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few days prior for a 3 PM diagnostic visit which I was going to pay out of my pocket not under warranty. I work an hour away and had to notify my work that I would be leaving and hour early and using vacation time to make this appointment only to find that when I showed up they could not take me because they were too busy even though I scheduled an appointment. They offered to leave my truck which I cannot do And can look at it the next day at their convenience not mine. More
by Tony5821
Employees Worked With
Lannan Chevrolet
March 08, 2018
Worst Experience in 30 years! Was sold a used 2012 Silverado from Jimmy T - drove it very little from purchase in Sept to Oct due to motorcycle driving. First maintenance was about Was sold a used 2012 Silverado from Jimmy T - drove it very little from purchase in Sept to Oct due to motorcycle driving. First maintenance was about $150 - second maintenance - $2,100 - NO heat on drivers side (which impacts defrost and whole truck), frozen brake lines (Jimmy tells me this happens in New England), dead battery and ball joints. I paid for the battery and in two maintenance visits spent $750+ and was offered to split the difference and pay an additional $965 for their failure to sell me a safe vehicle. Jimmy a week ago told me he have the Manager call me - still NO call. Jimmy keeps telling me brake lines freeze in New England, as an excuse rather than take the blame and fix them. I would NOT have purchased this vehicle had I known it needed almost $2,800 in regular repairs - Picked up my daughter and gf last night, around 10pm in the storm - NO HEAT, NO DEFROST - driving down the highway as carefully and safely as I could. My daughter questions WHY don't these things work dad, didn't you just buy this truck? Disgusting, wretched people who treat customers like wallets - they care little about people's safety, return customers and quality service. Stay clear of this place - I can recommend smaller dealers who will pay far more attention to detail and care what's behind the wheel of your next vehicle. More
by Lannan Crapper
Employees Worked With
Jimmy T
