Nucar Chevrolet of Lowell

Great service The service was quick and everyone was very friendly. My car runs great and I will be coming back the next time I need service The service was quick and everyone was very friendly. My car runs great and I will be coming back the next time I need service More

Issue with warning lights Took car in because the warning lights were on the dealer repaired the issue and we got the car back no issues .. I recommend the dealer to others Took car in because the warning lights were on the dealer repaired the issue and we got the car back no issues .. I recommend the dealer to others More

Could not fix my car I took my Chevy Cruze in because the check engine light came on. After dropping it off in the morning I received a call saying that they knew there wa I took my Chevy Cruze in because the check engine light came on. After dropping it off in the morning I received a call saying that they knew there was a problem but could not find it and at the minimum it would take 3 hours to do so. I declined this request as they bill their labor out at a ridiculously high rate. So, in the end, I was left to pay a $130 bill for no repair on my car and no promise that even if I left it they would be able to fix it. The invoice stated that they checked two areas of the air intake system of my car, visually inspected the rest and ended up telling me that there’s no telling how long it would take to find the leak. To me this just seems like a very lack luster job. I understand that engines are complex but it was one system of the engine that needed checking. They are a Chevy dealership so you think that they would specialize in Chevy cars and maybe have seen this problem before. I would also think that a “visual inspection” should not take over an hour and cost such a high amount. Overall just a very dissatisfying experience, $130 for nothing and no other option given to try to take a step in the right direction such as testing or replacing the sensor throwing the error. More

New Traverse Jeremy was very helpful in helping me find the right vehicle, making sure I knew how all of the features worked, especially the electronics and making Jeremy was very helpful in helping me find the right vehicle, making sure I knew how all of the features worked, especially the electronics and making the purchase process and paperwork quick and easy. It took longer than expected to get the vehicle from a different dealership, but I wasn't in a rush and Jeremy stayed in touch about it. More

follow up This dealership was attentive to my needs In regards to services needed after purchasing my vehicle. I appreciated their attention & responses to This dealership was attentive to my needs In regards to services needed after purchasing my vehicle. I appreciated their attention & responses to any questions I had.. More

Awesome service I have had my car there twice and service has been fantastic. They return calls immediately and follow up before doing the work. My car comes back in I have had my car there twice and service has been fantastic. They return calls immediately and follow up before doing the work. My car comes back in great condition. Highly recommend. More

I only go here because I bought my truck here. This was only for a recall. Past experiences have been terrible. One time a technician left his breakfast in my truck when I first bought it. When I f This was only for a recall. Past experiences have been terrible. One time a technician left his breakfast in my truck when I first bought it. When I first bought my truck I had to go back 4 times to get my spare key. this dealership is terrible and I tell people to avoid at all costs More

Safety recall Very professional as usual!I’ve been a customer for a long time because of the way I’m treated! TWO thumbs up because that’s all I have! Very professional as usual!I’ve been a customer for a long time because of the way I’m treated! TWO thumbs up because that’s all I have! More

Love Lannan , From the schedule of my service , to the check in . Everyone was superb . Lisa’ was fantastic setting me up with an appointment , Jack was awesome to From the schedule of my service , to the check in . Everyone was superb . Lisa’ was fantastic setting me up with an appointment , Jack was awesome to get me in early and very professional. Always smiling and greets with a handshake and a smile . My service tech was awesome . The truck was clean and fully serviced and my oil was changed promptly and my recall was fixed quickly . So glad I bought my truck and have it serviced at Lannan !!! More

Lannan October 2019 Routine maintenance appointment for oil filter etc. Received letter about recall but forgot to bring actual paper to appointment. Service manager said Routine maintenance appointment for oil filter etc. Received letter about recall but forgot to bring actual paper to appointment. Service manager said “there is no recall on this vehicle.” This is bad as now have to return another appointment with actual letter. More