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Nucar Chevrolet of Lowell

Lowell, MA

4.6
1,038 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 1,038 reviews

November 16, 2018

honest I brought my 2012 Silverado in to replace the cabin blower motor, and the main power window switch. they fixed both issues within a few hours and call More

by xingturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lannan Chevrolet of Lowell for your vehicle needs. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Always great service! I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone i More

by jbrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service, Steve Alesse
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lannan Chevrolet. Come back and see us any time! Take care! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Simply the best Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. More

by joseph.deangelis merlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Joseph - Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Jimmy was knowledgeable, friendly and helpful Jimmy took the time to help me figure out what I was looking for, not just in the car but also the end result of payment too. He was patient with me More

by kfmcgurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Thanks so much for taking the time to share your feedback with us! Jimmy is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Service Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments More

by ann.linehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Ann, thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

good service and people. work done to my satisfaction. can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might nee More

by DPBALLERINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker, Gary Santarpio
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. I’ll share your comments with Marc and we look forward to working with you again down the road. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

I had oil change and tire rotation. tires under inflated. The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they More

by kvalente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisory, think his name was Mark... no issues with him.
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 15, 2018

Waste of my time. I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not kn More

by sullykss
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave ? And one other, Jimmy Tsitsianopoulos
August 27, 2018

really bad dealership, tried to steal a rebate a new rebate came out after i did the paperwork but before i picked up the truck. the dealership had me sign new paperwork when i got there, telling m More

by lannan is a scam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Tsitsianopoulos
Aug 30, 2018 -

Nucar Chevrolet of Lowell responded

We are truly sorry to hear of your recent experience. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your concern. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

July 17, 2018

Not organized I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few d More

by Tony5821
Recommend Dealer
No
Employees Worked With
Lannan Chevrolet
Jul 19, 2018 -

Nucar Chevrolet of Lowell responded

Hello Tony, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

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