Nucar Chevrolet of Lowell - Service Center

Great Excellent dealship to work with and very up to date on all service work to be done. Appreciate the notices when my vehicle has to have work done. Excellent dealship to work with and very up to date on all service work to be done. Appreciate the notices when my vehicle has to have work done. More

Unhappy Customer Had my car towed in on a Sunday by Tuesday of that week it had not even been looked at and Wednesday was a Holiday. On Thursday I called to complain Had my car towed in on a Sunday by Tuesday of that week it had not even been looked at and Wednesday was a Holiday. On Thursday I called to complain to the Service Manager but got Voicemail and no call back. When I followed up shortly after that call the car was magically done! BTW, I've noticed some spotting on my driveway after they completed the work and I may have to go back because the work should be under warranty. I missed work and had to use personal days because the dealership did not feel the need to communicate with me. Not sure If I would use this shop again unless it is for warranty work. More

Routine Service I was taken on time and the work was completed in a timely manner. The reminders are helpful. Also, follow up was within 24 hours of work completion I was taken on time and the work was completed in a timely manner. The reminders are helpful. Also, follow up was within 24 hours of work completion. More

Collision Center I recently had my Jeep Compass in for repair at the collision center. I was referred there by 495 Jeep Chrysler/Dodge of Lowell after I had a minor f I recently had my Jeep Compass in for repair at the collision center. I was referred there by 495 Jeep Chrysler/Dodge of Lowell after I had a minor front end collision. My highest praise for the great service I received from Lannan Collision. They were courteous, and efficient in every way. My vehicle was repaired in record time, and repair was excellent. I observed the repair garage was very clean and all looked prestine. They offerred rides to and from the repair shop and all in all I was very impressed. The person I dealt with was Ashley Boisvert and she was excellent. Thank you Lannan for a great experience! 1 More

Oil change Efficient and professional staff. Service time was a little long but the waiting area is comfortable with coffee and restrooms available. Spent some t Efficient and professional staff. Service time was a little long but the waiting area is comfortable with coffee and restrooms available. Spent some time looking at other models in the showroom in preparation for choosing my next car. More

Oil change Took me early when I arrived, got me out in an hour. Reviewed upcoming 45,000 services to be done at next oil change. Little awkward trying to figure Took me early when I arrived, got me out in an hour. Reviewed upcoming 45,000 services to be done at next oil change. Little awkward trying to figure out who to talk to when you walk in, or if you should pull in to service area or park outside. More

awesome like usual again no problems just awesome service. came in for a shift to park problem and they figured it out in an hour, and the repairs an hour, while i waite again no problems just awesome service. came in for a shift to park problem and they figured it out in an hour, and the repairs an hour, while i waited! More

Excellent service To whom it may concern.the experience,I had during the the purchase of the trax car was excellent.THE Attention of steve and his manager ,I treat my s To whom it may concern.the experience,I had during the the purchase of the trax car was excellent.THE Attention of steve and his manager ,I treat my self profesionally and respect. The guidace id good enough to know about the service. Thank you More

Always a great experience The folks at Lannan were great when it came to fixing a part on my Trax that was recalled. Very easy to work with and a great/friendly staff! The folks at Lannan were great when it came to fixing a part on my Trax that was recalled. Very easy to work with and a great/friendly staff! More

Parts and service I recently lost my keys made an appointment to get that replaced two parts starter and key. When I called to make you appointment they transferred me I recently lost my keys made an appointment to get that replaced two parts starter and key. When I called to make you appointment they transferred me between the apartments and confirmed they had both pieces so we set up an appointment with service the week after Monday at 1 all they had what is the starter the key they sell so they program the starter now I have to go back when the kid comes in to pick up not very happy thank you Roger McDonald More