Nucar Chevrolet of Lowell - Service Center

Service call Lisa is awesome, not just this time, but every time I've called in the past. She handles the call upbeat and professionally. Thanks Lisa!! Lisa is awesome, not just this time, but every time I've called in the past. She handles the call upbeat and professionally. Thanks Lisa!! More

had me covered needed brakes all around, Lisa got me in and shuttled to work. I was picked up at work at days end and back in my car. Quick, stress free and now i ha needed brakes all around, Lisa got me in and shuttled to work. I was picked up at work at days end and back in my car. Quick, stress free and now i have peace of mind. More

I was sold a master tech plan on my original purchase of my 2016 Silverado diesel. After 3 years of service there I was told by the dealer service department that this plan doesn’t cover my truck tire rota my 2016 Silverado diesel. After 3 years of service there I was told by the dealer service department that this plan doesn’t cover my truck tire rotation and that they must have sold me the wrong plan. I am not at all happy with the service dept. More

I took my jeep there for repairs they did an awsome job ,the service was great they kept me informed about the repairs everyday ,when I got car back it was nice and clean. ,the service was great they kept me informed about the repairs everyday ,when I got car back it was nice and clean. More

Great Excellent dealship to work with and very up to date on all service work to be done. Appreciate the notices when my vehicle has to have work done. Excellent dealship to work with and very up to date on all service work to be done. Appreciate the notices when my vehicle has to have work done. More

Unhappy Customer Had my car towed in on a Sunday by Tuesday of that week it had not even been looked at and Wednesday was a Holiday. On Thursday I called to complain Had my car towed in on a Sunday by Tuesday of that week it had not even been looked at and Wednesday was a Holiday. On Thursday I called to complain to the Service Manager but got Voicemail and no call back. When I followed up shortly after that call the car was magically done! BTW, I've noticed some spotting on my driveway after they completed the work and I may have to go back because the work should be under warranty. I missed work and had to use personal days because the dealership did not feel the need to communicate with me. Not sure If I would use this shop again unless it is for warranty work. More

Routine Service I was taken on time and the work was completed in a timely manner. The reminders are helpful. Also, follow up was within 24 hours of work completion I was taken on time and the work was completed in a timely manner. The reminders are helpful. Also, follow up was within 24 hours of work completion. More

Collision Center I recently had my Jeep Compass in for repair at the collision center. I was referred there by 495 Jeep Chrysler/Dodge of Lowell after I had a minor f I recently had my Jeep Compass in for repair at the collision center. I was referred there by 495 Jeep Chrysler/Dodge of Lowell after I had a minor front end collision. My highest praise for the great service I received from Lannan Collision. They were courteous, and efficient in every way. My vehicle was repaired in record time, and repair was excellent. I observed the repair garage was very clean and all looked prestine. They offerred rides to and from the repair shop and all in all I was very impressed. The person I dealt with was Ashley Boisvert and she was excellent. Thank you Lannan for a great experience! 1 More

Oil change Efficient and professional staff. Service time was a little long but the waiting area is comfortable with coffee and restrooms available. Spent some t Efficient and professional staff. Service time was a little long but the waiting area is comfortable with coffee and restrooms available. Spent some time looking at other models in the showroom in preparation for choosing my next car. More

Oil change Took me early when I arrived, got me out in an hour. Reviewed upcoming 45,000 services to be done at next oil change. Little awkward trying to figure Took me early when I arrived, got me out in an hour. Reviewed upcoming 45,000 services to be done at next oil change. Little awkward trying to figure out who to talk to when you walk in, or if you should pull in to service area or park outside. More