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Nucar Chevrolet of Lowell - Service Center
Lowell, MA
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of Nucar Chevrolet of Lowell - Service Center
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January 28, 2019
oil change They did what they said service was good. They were very nice. I believe you'll be happy you had them do service to your car. I'll be back for any oth They did what they said service was good. They were very nice. I believe you'll be happy you had them do service to your car. I'll be back for any other needs. More
by tlitwinsky
Verified CustomerEmployees Worked With
TrudyAnn Smith
January 26, 2019
90K check up I scheduled my 90K check up online which was fast and easy. It was then followed by a courtesy confirmation call which I appreciated. I dropped off I scheduled my 90K check up online which was fast and easy. It was then followed by a courtesy confirmation call which I appreciated. I dropped off my car first thing in morning to a very pleasant service adviser by the name of Vicki. I was treated very well and completely informed along the way. Vicki also applied a $25 coupon as well as gave me $25 rebate voucher. More
by solivanh1
Employees Worked With
Vicki
January 26, 2019
First time having service at dealership. New Chevy owner. Very pleasant staff. quick turnaround time for my vehicle. Had an oil change and tire rotation that was offered with the purchase of my Colorado. Vick Very pleasant staff. quick turnaround time for my vehicle. Had an oil change and tire rotation that was offered with the purchase of my Colorado. Vicki was great to deal with. More
by David Hayes
Employees Worked With
Vicki Morrill
January 26, 2019
My car was taken in on time, and the wait was not too long. This was my first service with Lannan; I had an oil change. I expressed concern with my windsheld wipers, and the were replaced at no charge to me. This was my first service with Lannan; I had an oil change. I expressed concern with my windsheld wipers, and the were replaced at no charge to me. When I was traveling home, I attempted to clean my windshield, and the washer fluid was empty. It would be nice if topping this off was part of the oil change. Other than that, it was a good experience. More
by notaryprovost
Employees Worked With
Lannan Chevrolet
January 23, 2019
Excellent Customer Service Coordinator I was greeted by a very pleasant person which made my service a pleasant one. How you are treated when you first walk into a place is very important. I was greeted by a very pleasant person which made my service a pleasant one. How you are treated when you first walk into a place is very important. More
by jraymond1
Employees Worked With
not listed
January 23, 2019
Mark is amazing! When my car broke down I instead the only place my car could get towed was Lannan and I'm so happy I did. Mark always takes great care of me and is ex When my car broke down I instead the only place my car could get towed was Lannan and I'm so happy I did. Mark always takes great care of me and is extremely pleasant More
by jessilr08
Employees Worked With
Mark
January 22, 2019
Awesome customer service experience This was my first experience using Lannon's service dept. for my 2019 Traverse. The entire experience was flawless. I called for an appointment and wa This was my first experience using Lannon's service dept. for my 2019 Traverse. The entire experience was flawless. I called for an appointment and was promptly given one at my convenience. I received email reminder notifications to ensure i didn't miss the scheduled date. I was promptly greeted at my arrival and assigned a service writer. After a few minutes the paperwork was completed and I was given a ride home. I was called when the service was completed and they sent a car to pick me up. Everything that could be completed that day was taken care of. A factory bulletin item could not be completed but a follow up appointment was made at the convenience of my schedule. If this great service continues I'll be a long term customer. More
by stephen.colangelo
Employees Worked With
Kevin Brown
January 18, 2019
Great service as aleays Brought in for the regular service and everything went smoothly. Very fast professional and attentive. Highly recommend. They took me on time and Brought in for the regular service and everything went smoothly. Very fast professional and attentive. Highly recommend. They took me on time and got me out when promised More
by pete21
Employees Worked With
Kevin Brown, Steve Alesse, Lannan Chevrolet
January 16, 2019
Lannon is an awesome dealership Service department is fantastic They are easy to work with - fast - and complete We have been going to Lannon for 5 years Would not go anywhere el Service department is fantastic They are easy to work with - fast - and complete We have been going to Lannon for 5 years Would not go anywhere else ! More
by chris p
Employees Worked With
Lisa Scibila, Jimmy Tsitsianopoulos, Steve Alesse, Lannan Chevrolet
January 11, 2019
Great Customer Service They always do great service and follow up with you every step of the way. A pleasure to do business with. I highly recommend them and they will con They always do great service and follow up with you every step of the way. A pleasure to do business with. I highly recommend them and they will continue to have my service! Thank you. More
by steven.stempien
Employees Worked With
Vicky
