Nucar Chevrolet of Lowell - Service Center
Lowell, MA
647 Reviews of Nucar Chevrolet of Lowell - Service Center
honest I brought my 2012 Silverado in to replace the cabin blower motor, and the main power window switch. they fixed both issues within a few hours and call I brought my 2012 Silverado in to replace the cabin blower motor, and the main power window switch. they fixed both issues within a few hours and called me to let me know it was ready AND it was still under warranty. very courteous, professional, and honest staff. More
Always great service! I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone i I have been using Lannan Chevrolet for years and the service is always first class. From the time you enter the building to when you leave everyone is very friendly and extremely helpful. More
Simply the best Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. Such an easy going, no stress dealership!! 20 plus yrs customer. Can't ask for anything more. From sales to service. no fuss. great place. More
Service Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments Have always had great service, very friendly staff, always willing to accommodate the customers needs. I also love being able to set up appointments on line, great feature. More
good service and people. work done to my satisfaction. can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might nee can't beat the service. Marc Hecht was informed me what i needed done. He gave me the cost of my repairs would be and whatever else that might need done. More
I had oil change and tire rotation. tires under inflated. The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they The service was done quickly for oil change and tire rotation. All 4 tires are under inflated by at least 3-5 lbs. the 2 fronts suppose to be 65 they are 61 and 62. the 2 rears suppose to be 80psi they are both 75 , the biggest inconvience is NO public air goes over 70lbs so i cannot even pull in somewhere to put the proper air in.... I am aware that the pressure increases with heat however, the tires were NOT warm or heated when the air was put in them and it was like that immediately when I got home only 2 miles from dealership. Pressure has not come up even on the drive home. Big inconvience to have to bring vehicle back to dealership to get the correct air in the tires. This was one of the free oil changes and tire rotations. More
Waste of my time. I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not kn I ordered a level 2 charger for my new Bolt. I wanted a charger that plugs in. I got a charger that had to be hard wired. Unfortunately, I did not know this until I got home and opened the box. I had to go to Lannan to pick it up and then had to go back twice to return it as the person in parts the first trip back didn't have a clue about the level 2 charger. what a waste of time! More
Not organized I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few d I Called to make an appointment for my 2015 Chevy Silverado 2500 for an issue with the GPS and on star not having signal. Made an appointment a few days prior for a 3 PM diagnostic visit which I was going to pay out of my pocket not under warranty. I work an hour away and had to notify my work that I would be leaving and hour early and using vacation time to make this appointment only to find that when I showed up they could not take me because they were too busy even though I scheduled an appointment. They offered to leave my truck which I cannot do And can look at it the next day at their convenience not mine. More
Great body shop This review is only for the body shop. The manager is professional and very polite. The workmanship is very good. My wife 's new Sienna was rear-ended This review is only for the body shop. The manager is professional and very polite. The workmanship is very good. My wife 's new Sienna was rear-ended with a lot of damage. They took good care of her. Then the tailgate got scratched by the garage door and the matched the paint perfectly with no dust spots, fisheyes, etc. I would definitely have work done there. sincerely,jbugsley More
Don’t waste your time with the Collision Center Brought my car there THREE WEEKS AGO for some basic repairs on a dented rear bumper. I still don’t have my car back. We have called several times and Brought my car there THREE WEEKS AGO for some basic repairs on a dented rear bumper. I still don’t have my car back. We have called several times and keep getting run-around explanations about “ordering parts”, but have never been given a clear explanation regarding which specific parts are needed, nor has anyone called us back when we asked them to do so. These are the facts. Make your own decision regarding whether this is the type of body shop that deserves your business. More