Back

Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
661 Reviews

661 Reviews of Nucar Chevrolet of Lowell - Service Center

Sort by
November 29, 2018

Teriffic Service Department I was cheerfully greeted at my arrival by the receptionist and checked in by Marc. He noted my requests and confirmed that I would be waiting for my v More

by galeazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hecht, Lannan Chevrolet
Nov 30, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 28, 2018

I was in for an Oil change and the Foc stopped working? I went in for an Oil change and the Fob died and thought I was done but Marc used the secret slot? and started the car. he then reprogrammed the Fob More

by fred.delgrosso78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hecht, Lannan Chevrolet
Nov 29, 2018 -

Nucar Chevrolet of Lowell responded

Fred, thank you so very much for taking the time to leave such a pleasant review. I’m glad to hear that your experience with Marc was so positive, and look forward to working with you in the near future for your vehicles’ service needs. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 24, 2018

shake , rattle and roll vehicle is having vibration problems , transmission seems to be banging when down shifting, doesn't upshift when accelerating up a hill .vibration oc More

by ts_auto0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lannan Chevrolet
Dec 03, 2018 -

Nucar Chevrolet of Lowell responded

We are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 20, 2018

Thank you! We have come to Lannan to buy vehicles and for vehicle repairs. We are always happy with the results. The last time I was there, the manger even refer More

by rautcl12
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
Nov 23, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Respectfully, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 20, 2018

Highly recommend Service people at Lannan The Service people at Lannan of Lowell are phenomenal! My car needed emergency services on two separate occasions and the Service Advisors Marc Hecht More

by blegatowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Morrill, Marc Hecht and the service technicians who worked on my car
Nov 23, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Lannan Chevrolet. I will pass your feedback along to Marc, Vicki and to the rest of the team. If there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 19, 2018

Expeditious The service was fast, friendly, length of repair was explained and met my expectations. Their prices are fair and they always stand behind their work More

by jfrelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki, Steve Alesse, Lannan Chevrolet
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 18, 2018

Awesome service dept Service dept staff are amazing. They heard the noise I was complaining about, they weren't quite sure what was causing it or where it was coming from More

by kbr5675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I'm not good on names, Lannan Chevrolet
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 17, 2018

Body Repair I believe Lannon Chevrolet has the best auto body department in Massachusetts. The work is excellent and affordable. I can depend on getting my vehic More

by garykelloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
Nov 19, 2018 -

Nucar Chevrolet of Lowell responded

Gary, thank you for taking the time to leave us a review and for giving us feedback. We're glad that the Lannan Chevrolet of Lowell service team were able to repair your car to your standards. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 16, 2018

Oil change Took 13 days to schedule for the typical hour and a half oil change/ tire rotation. Do understand why it takes that length of time, but it always doe More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who it was
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for the feedback! If you need anything else in the future please feel free to come back and visit us any time! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

November 16, 2018

Fast and dependable service Service completed as promised. Service Consultant, Meghan Rice is excellent Kept me informed on the availability of parts needed and any delay in comp More

by JONSCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Rice, Lannan Chevrolet
Nov 16, 2018 -

Nucar Chevrolet of Lowell responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

...
63
...