Nucar Chevrolet of New Castle

Did not receive tags until after the temporary tags expired. I had to call to get the tags sent when they were all ready supposed to be sent. Very disappointed to have to do there work for them. I shouldn't have I had to call to get the tags sent when they were all ready supposed to be sent. Very disappointed to have to do there work for them. I shouldn't have to wait 2 months for tags!! More

First Service and got the upsell I took my truck in for the first service that was not part of the factory included service and I got the upsell. It funny how the truck needs an align I took my truck in for the first service that was not part of the factory included service and I got the upsell. It funny how the truck needs an alignment right after the end of the factory provide service period. It also needed a "fuel injector cleaning" as well. I suspect these services aren't covered by the factory provided service but it is funny how they needed to be done right after the end of the factory service period. More

Don't visit, better service/price found at Diver The car I ordered would have been the third car I purchased from this dealership. I had a car on order that was supposed to have arrived in November, The car I ordered would have been the third car I purchased from this dealership. I had a car on order that was supposed to have arrived in November, but by the end of December they had no information on the vehicle except it had been produced and a VIN. They were unhelpful in getting more information, unhelpful in getting the car to me since it was so past the date, unhelpful in any alternatives to this particular vehicle, etc. They also were very difficult to work with on the valuation of our trade in. They wanted to give us $5800 for a car that was worth $7000-$7500 on KBB.com. It needed tires and brakes and they stated it would cost them $2400. We offered to do the brakes and they told us they would raise the offer, and we offered to put new tires on the car before trading it in and they said they would come up to $7250. These were brand name tires with a 50,000 mile warranty. They answered no, they would not come up if we purchased this brand new tire, because they think the tires we chose are "not brand name enough." We ended up going to Diver Chevrolet to purchase our car. Diver had the car to us within five days. We got a MUCH better deal with Diver, and they gave us $8200 for our trade with no hassle whatsoever. Just call Diver, they are the ones you want to talk to. More

Great experience I'm a ford guy but the look and price of the equinox caught my attention and with the great customer service from Felicia Gonzalez-Benson I walked out I'm a ford guy but the look and price of the equinox caught my attention and with the great customer service from Felicia Gonzalez-Benson I walked out of the dealer with a new suv. She made it easy and simple and was super help. She was deciding factor that made me buy the car. More

ABSOLUTE STELLAR CUSTOMER RELATIONS When looking for a new vehicle, Felicia went above and beyond expectations to put us in the vehicle we truly wanted. Her professionalism and hard wo When looking for a new vehicle, Felicia went above and beyond expectations to put us in the vehicle we truly wanted. Her professionalism and hard work was a welcome experience for my husband and I. Together with Chuck Mayhart, Felicia was able to deliver the vehicle that we fell in love with and made it happen within our price range. More

Mario Yarbrough the salesman was great. He was very helpful and friendly. He was not one of those annoying sales people you sometimes get with car dealers. He knows his products and if there was anyth helpful and friendly. He was not one of those annoying sales people you sometimes get with car dealers. He knows his products and if there was anything that he couldn't answer, he went out of his way to find the correct answer. I would definitely purchase another vehicle from him, he has a great personality. I can honestly say it was a pleasure working with him during my new truck purchase at Nu Car Chevrolet. Overall, the entire experience was great. This is the second new truck I have purchased from Nu Car Chevrolet, In my opinion, It's one of the best car dealers in the area. Their service department is outstanding. I have no complaints what so ever. The service department is committed to excellence. In the past they have help me out with fantastic service, always a quality job. I highly recommend Nu Car Chevrolet and the salesman Mario Yarbrough. You won't be disappointed! Dave Flint More

It was a friendly environment and Mario was a good sales rep. He answered all our questions and very polite. Overall it was a nice experience and we got exactly what we were looking for. I would recommend t rep. He answered all our questions and very polite. Overall it was a nice experience and we got exactly what we were looking for. I would recommend this Dealership. More