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Nucar Chevrolet of New Castle - Service Center
New Castle, DE
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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118 Reviews of Nucar Chevrolet of New Castle - Service Center
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May 28, 2019
it was awesome just drove right in and bam service was done in the express drive no appointment needed went right thorough the app for service it was easy just drove right in and bam service was done in the express drive no appointment needed went right thorough the app for service it was easy More
by rmcleod
Employees Worked With
ashley rizzo anthony aliberto steve mcgaw
May 08, 2019
Very satisfied Great work on car pleasnt staff .somewhat timely Displayed pride in work Made sure i was pleased with the outcome. Answered all of my questions Great work on car pleasnt staff .somewhat timely Displayed pride in work Made sure i was pleased with the outcome. Answered all of my questions More
by Camaro
Employees Worked With
Artemis in collison
May 08, 2019
Great. Service Everyone was great service was great show room is clean fantastic please do business with.I will recommend this dealership to everyone.Please go down Everyone was great service was great show room is clean fantastic please do business with.I will recommend this dealership to everyone.Please go down there and check the new cars out and use they have plenty to choose from More
by Bryannaramirez!21
Employees Worked With
Other Employees :
Dan Stanitski, Robert Saunders, John Evans, Tony Catalano
April 12, 2019
Great place to get your vehicle serviced!! Very professional, friendly staff concerned about your vehicles issues. They see that whatever needs done, gets done in a timely manner. The waiting a Very professional, friendly staff concerned about your vehicles issues. They see that whatever needs done, gets done in a timely manner. The waiting area is clean and comfortable with vending machines available. More
by Nani
Employees Worked With
John
April 05, 2019
Excellent service! As always, very prompt and helpful. I am very pleased with the service department after 5 years, I purchased my vehicle there and never considered a As always, very prompt and helpful. I am very pleased with the service department after 5 years, I purchased my vehicle there and never considered another dealer. More
by Jim
Employees Worked With
Bill Delahanty
March 31, 2019
Emissions Warning Came On, brought in for service Nucar diagnosed and cleaned the fuel injection. Car running right again. Was a little shocked at the price, but definitely notice the difference. C Nucar diagnosed and cleaned the fuel injection. Car running right again. Was a little shocked at the price, but definitely notice the difference. Car was ready sooner than expected. Shuttle service is very helpful More
by LRogers
Employees Worked With
Steven Megaw
March 11, 2019
Great service as usual. Have never had a bad experience, staff is always kind and courteous. Would highly recommend. Waiting area is very comfortable and clean. Had a sche Have never had a bad experience, staff is always kind and courteous. Would highly recommend. Waiting area is very comfortable and clean. Had a scheduled appointment which they were ready as soon as we arrived. Did not have to wait long. More
by jay44
Employees Worked With
Service Center
March 08, 2019
Great Service!! The service was great! My service advisor was nice and very professional. She greeted me when I entered the garage. She kept me informed about the wor The service was great! My service advisor was nice and very professional. She greeted me when I entered the garage. She kept me informed about the work that was being done on my vehicle. She is the best service advisor at nucar Chevy. Also nucar chevy need to hire more advisor like her. More
by gj521
Employees Worked With
Ashley Rizzo
February 01, 2019
Extremely poor service, not trustworthy with dangerous safet I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in for a scheduled service appointment . When I arrived I told the service advisor Alex Ocasio that we had hit a really bad pot hole and asked to be informed of any damage that may have occurred. I also asked if they repaired wheels there on site. I also told all this information to Shelby, the girl who scheduled my appointment. She told me that she made a note for the service department to check this out. So what happened ? At the end I the service I was informed that there was no damage anywhere or the tech would have reported it. I knew better, but I was so frustrated that I just paid the bill and left. Well I have two badly bent rims , one was so bad it was leaking air. When you drive the car at around 35-40 mph you can feel a vibration. I had the oil changed and the tires rotated. How can they not see the damage to the rims. It was obvious. Is this not a safety issue. I was actually afraid to drive the car. This is not the first bad experience with this dealer’s service dept. On the first oil change on our new Chevrolet, they overfilled our oil over a half an inch on the dipstick during an oil change and I had to go back. Needless to say I will not return to this Dealer for anything. More
by wranglerone
Employees Worked With
Alex Ocasio
January 26, 2019
Satisfied customer Always have had great service with the friendly NuCar employees. Always feel welcomed every time I visit the dealership I am able to enjoy the conven Always have had great service with the friendly NuCar employees. Always feel welcomed every time I visit the dealership I am able to enjoy the convenience of the waiting area. More
by Wopdriver
Employees Worked With
