Nucar Chevrolet of New Castle - Service Center

All went well and I like how they take care of my car; however, I needed a back windshield wiper, and I read about it when I got home. I would have had them put it on. It takes a better part of an hour however, I needed a back windshield wiper, and I read about it when I got home. I would have had them put it on. It takes a better part of an hour to get there. Now I have to go back. More

The service was excellent and exceeded my expectations. I was very happy with how it turned out. I was very happy with how it turned out. More

A great new car purchase/lease experience Knowledgeable, great Customer experience, honest, listens, respectful, professional, no hard selling tactics great Customer experience, honest, listens, respectful, professional, no hard selling tactics More

Always friendly and prompt service. Everyone is very helpful and never pushy with their services. This is my second Mazda with Nucar and my cars have never been serviced by any mechani Everyone is very helpful and never pushy with their services. This is my second Mazda with Nucar and my cars have never been serviced by any mechanic other than Nucar mechanics. More

In my 8 years of dealing with them, it has always been positive. Easy to schedule service, staff are kind positive. Easy to schedule service, staff are kind More

They always do the work in a timely manner and get me back on read. back on read. More

Didn't have to wait long and the work was done right thank you people was pleasant thank you people was pleasant More

Was told my vehicle had passed inspection but 2 hrs after driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. I paid over 18k cash and had to go through this. I truly believe that some how it was falsely passed through inspection. More

They did me real good He's a good guy if I had to do it again I would like to work with him again I would like to work with him More

My auto was there for 3 weeks. I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer service experience. In my many years doing business with Nucar this is my first unfavorable experience More