Nucar Chevrolet of Norwood

I took my elderly father into the dealership to help him out with turning in his lease and negotiating a new lease. Joel Vega was our salesman and he was by far the best salesman I have ever dealt with. I h out with turning in his lease and negotiating a new lease. Joel Vega was our salesman and he was by far the best salesman I have ever dealt with. I have bought tons of cars and haven't always had a great experience. Joel was compassionate and patient while I explained everything to my dad who is hard of hearing. At no point did Joel come off as trying to pull a fast one over my dad. The negotiation process was smooth and he was even patient enough to get different impalas for us from different lots while we waited when my dad was indecisive of which one he wanted. He even encouraged us to take one of them to my mother who was at the house to see if she liked one of them. I never write reviews of dealerships or salespeople but I am so impressed with Joel that I felt I owed it to Joel to let everyone know about our amazing experience. Thank you Joel! More

I had a very bad experience at another dealership that I ended up walking out on after two weeks of negotiations. So, when I came to Clay Chevrolet, I was very defensive and prepared for the worst. I sat do ended up walking out on after two weeks of negotiations. So, when I came to Clay Chevrolet, I was very defensive and prepared for the worst. I sat down with Joel, who seemed to sense my defensiveness. We discussed what had happened and he was genuinely disappointed at my prior experience. I explained what I was looking for and within 1.5 hours, we'd made a deal and I was out the door. He was friendly, down to earth, and he listened to my concerns. He insisted I take the car for a test drive with him as to be sure I was truly happy with it. The process was smooth and I could tell, especially based on my prior experience, that he was not pulling any "dirty car salesmen" tactics. I wanted a good deal and he wanted to sell me a car. Simple as that. I would gladly work with him again in the future when purchasing a car. More

I walked into Clay Chevy with a clear idea of which vehicle I wanted, how much I wanted to pay, and how much I wanted for my trade. But I also walked in which the idea that it WOULD be a painful experi vehicle I wanted, how much I wanted to pay, and how much I wanted for my trade. But I also walked in which the idea that it WOULD be a painful experience of haggling, bartering, and playing all the usual car buying games. Every other dealership I've dealt with (and I've dealt with many), the obnoxious "car buying dance" that you play between the salesman and the sales manager has ALWAYS caused me to avoid the whole process. I hated being lied to, or being given the run-around, or being given a hard time. I just wanted to walk in and buy a car for a good price. Clay Chevrolet without a doubt did that for me. I traded in my '08 Ford Shelby GT500 which I bought from Jack Madden Ford in Norwood (as a corrolary, they're an awful dealership in case you were wondering) for a '13 Chevy Camaro ZL1. I know from experience that buying cars like that can be a painful process because they're sought after vehicles that the dealership is in NO way obligated to give you any kind of deal on. Tim Fleming gave me the price I wanted on that car and it blew me away that they were willing to do that. Moreover they gave me what I wanted for my GT500. Tim was extremely friendly and made the whole process as easy as it's ever been for me. I'm glad I went to Clay and I'm happy to get out of Ford and back in a Chevy. Hopefully I'm as pleased with the service department as I was with their sales department. More

I hate car shopping but our salesman Eric Anderson made it a very painless process. Robert Pierce in the Business Office was very helpful with the finance. it a very painless process. Robert Pierce in the Business Office was very helpful with the finance. More

It was a wonderful experience. the staff there was friendly specially Mark making me feel comfortable and free to ask question without forcing anything to me or attempting to change my decision. I to friendly specially Mark making me feel comfortable and free to ask question without forcing anything to me or attempting to change my decision. I told him what I wanted and he and the finance department makes it possible. I am so please that I choose Clay Chevy. Mark with an attitude like that, you will definitely make it and keep up your joyful ways and treat everyone as one. Thank you! More

I gave the rating that I gave because the costumer service was out standing and they were very accommodating and willing to work with me. service was out standing and they were very accommodating and willing to work with me. More

I was trying to trade in my wife's car, it is a Honda Accord, two years old with only 12,800 miles on it. They tried to tell me the car is in a negative balance with the lease. Any dealer would love t Accord, two years old with only 12,800 miles on it. They tried to tell me the car is in a negative balance with the lease. Any dealer would love to have a car on their lot that is two years old and only has 12,800 miles it should have 24,000 miles on it. I might look stupid but i'm not stupid. They offer they gave me was crazy high. i Would never go back there. Steve More

I gave Clay Chevy of Norwood A great rating because of the service i was given and the effort they put into helping me with my first car. Shawn was very kind and friendly. He took the time to show me the the service i was given and the effort they put into helping me with my first car. Shawn was very kind and friendly. He took the time to show me the ins and out of the car, the features, the mechanics, and anything you possibly could. He and the sales manager got me into a brand new car for the extremely low price range i wanted. Shawn made my first car buying expirience pleasant and got me into the car within two days. Shawn also called me the next day to make sure I was utmost satisfied with the car and service, and left me his cell phone and work phone number to call if i had any questions or concerns. I had a great expirience with Clay Chevy and Shawn and would highly recommend them and consider doing buisness with them in the future. More

Dealer provided the truck I wanted, the terms I wanted, and followed through on everything they told me they would do... They are men of their word which is truly rare in the car business. and followed through on everything they told me they would do... They are men of their word which is truly rare in the car business. More