Nucar Chevrolet of Norwood

Great Overall Experience Excellent Service hope the car is as good as the experience purchasing it. No pressure and very kind salesmen. I wish my last purchase was as easy as Excellent Service hope the car is as good as the experience purchasing it. No pressure and very kind salesmen. I wish my last purchase was as easy as this one. More

Outstanding Sales Consultant Shawn Frazier is the BEST! He is professional, knowledgeable and entertaining, making the sales process a pleasure rather than a chore. My family h Shawn Frazier is the BEST! He is professional, knowledgeable and entertaining, making the sales process a pleasure rather than a chore. My family has been purchasing one (or two) new Chevy's a years since the 1970's and I can honestly say that Shawn is the real reason why we continue to do so. He kept us informed as to the status of our new car delivery every step of the way. Take good care of Mr. Frazier. He is an asset to your organization. Just met Justin the finance guy during this purchase He was also polite and professional, outlining exactly what needed to be done and the reasons why. Both gentlemen took great care of us. - Hal, Ida & Shawn Hanlon More

Kevin Neill Experienced staff and easy to deal with no hassle sales people and no pressure. When I picked up the vehicle the salesman was very thorough explaining Experienced staff and easy to deal with no hassle sales people and no pressure. When I picked up the vehicle the salesman was very thorough explaining all the details of the vehicle and made sure I understood everything. More

Decent price but sub par experience. They did nothing to warrant anything more than a 3 star “average” rating. I negotiated with them via email prior to my first visit and was very clea They did nothing to warrant anything more than a 3 star “average” rating. I negotiated with them via email prior to my first visit and was very clear with then before coming in that I did not want to finance (or if I did, I would need to be able to pay the loan off in full penalty free). After my test drive they told me I had to finance and keep the loan for a minimum of 7 months (which would have incurred approx $2,500 in interest over that period just to get a $1500 rebate which was part of our agreed upon price). They eventually waived this but it required a lot of unnecessary negotiation. Sam was pretty unfriendly right up until the day I picked up my car. When I picked the car up he was very personable and friendly. At the end of that meeting it was clear why he was so friendly then. He asked repeatedly for a good survey score and said his compensation depends on it. Had he been that friendly through the full process I would have given him 5 stars and provided very positive comments because during that meeting he seemed like a very nice and helpful guy. During the test drive it felt like I was putting him out. Dennis (finance guy) almost wouldn’t let me decline the extra warranty. I had to tell him “no” 4 times and each time he kept saying “really!?!?? You don’t want the warranty for a TAHOE?!?” I finally had to ask him if Tahoe’s were such poor quality that I’d need to purchase a $3000 warranty. Finally he allows me to decline. I was able to negotiate a slightly better deal than the other dealerships so that was one “plus”. I just would have appreciated a better experience given the fact this was a very large purchase. More

Expect in all Folks that worked with me r well experienced, very helpful, friendly and went extra miles to meet up with my demand. On that very day I get what I wan Folks that worked with me r well experienced, very helpful, friendly and went extra miles to meet up with my demand. On that very day I get what I wanted. Keep up the good work. I will 100% recommend Boch Chevrolet in Norwood to anyone. U need a new car or used car, plz go to Boch Chevrolet in Norwood. Thanks More

Positive, friendly This dealership can definitely provide a feel good shopping experience. The finance personnel on the other hand, once an agreement has been establish This dealership can definitely provide a feel good shopping experience. The finance personnel on the other hand, once an agreement has been established, will work hard to shift the loan to his best interests. More

Excellent Professionals From the moment we walked in, to the dropping off my my new vehicle, we were treated with the utmost professionalism from the entire staff. From the moment we walked in, to the dropping off my my new vehicle, we were treated with the utmost professionalism from the entire staff. More