Nucar Chevrolet of Norwood - Service Center

Good customer relations. While this service appointment was for a recall, I was treated very well as a customer. The service personal especially Mr. Hernández, always greets m While this service appointment was for a recall, I was treated very well as a customer. The service personal especially Mr. Hernández, always greets me by name, and is polite, and listens to my questions, and does his job very well. So do the Sales people, Mr. Kavala, and Jose Menendez, my sales rep. I occasionally stop to have Jose explain some of the Gadgets, I have on this great car. I like doing business with Bloch I am not a relative, or connected to any employee of Boch. Frank Walsh More

Dealership was great Very nice helpful and understanding of my issues. Dealership did best they could with my pickup truck issues but the product is the problem. They tell Very nice helpful and understanding of my issues. Dealership did best they could with my pickup truck issues but the product is the problem. They tell me my 2018 Silverado 1500 LTZ vibrates at 70+ miles an hour is normal. More

tire replacement As always, the service was excellent! The tire we needed was not in stock but they ordered it and my truck was ready the next day!!! As always, the service was excellent! The tire we needed was not in stock but they ordered it and my truck was ready the next day!!! More

Excellent service I had an 8:30 a.m appointment for routine oil and filter change. Upon arrival I was informed tire rotation was recommended. When my car was taken in I had an 8:30 a.m appointment for routine oil and filter change. Upon arrival I was informed tire rotation was recommended. When my car was taken in my filter also needed to be changed.and there were a couple of recalls. All of these services were performed on a very timely manner. Costumer service was excellent. More

not satisfied Had issue with rusted transmission cooling lines 1/29/19 "Invoice # 156142 Advise. $135.00 Diag Authorized QS Diagnosis & Replace rotted transmis Had issue with rusted transmission cooling lines 1/29/19 "Invoice # 156142 Advise. $135.00 Diag Authorized QS Diagnosis & Replace rotted transmission cooler lines Parts 104.43 Labor 945.70 Check engine light was on before and still on after service. The Technician did not clear the fault codes. There is no breakdown of the labor charges More

Always very helpful David Hernandez is always very friendly and helpful when I bring my car in for service. As a whole they always get the job done well. David Hernandez is always very friendly and helpful when I bring my car in for service. As a whole they always get the job done well. More

Engine review They said start off with an oil change and when I did what was instructed the problem wasn’t resolved and their recommendation was to bring it to anot They said start off with an oil change and when I did what was instructed the problem wasn’t resolved and their recommendation was to bring it to another shop. More

Fast, courteous Helped me out with an early maintainance review. Fast , reviewed all data and the price as always met the expectations. No other special issues found Helped me out with an early maintainance review. Fast , reviewed all data and the price as always met the expectations. No other special issues found More

new car--first complimentary visit Arrived at my scheduled time and was promptly waited on. Waited while it was serviced in your nice waiting room. Car was ready about 1 hour later, was Arrived at my scheduled time and was promptly waited on. Waited while it was serviced in your nice waiting room. Car was ready about 1 hour later, was given my paperwork showing everything was done, and was on my way. I liked how easy it was to schedule the appointment on line. Will be back in a few of months. More

Excellent service Excellent customer service! Quality work on vehicle! They also gave me a ride while my car was being serviced so I didn’t need to hang around and wait Excellent customer service! Quality work on vehicle! They also gave me a ride while my car was being serviced so I didn’t need to hang around and wait. I would definitely get my car serviced there again. More