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Nucar Chevrolet of Woburn

Woburn, MA

4.5
763 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 763 reviews

August 21, 2026

Great customer service Very nice staff The waiting room had coffee and options for snacks More

by Nav09
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 21, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the 5-star review! We’re glad you received great customer service and enjoyed the amenities in our waiting area. We appreciate your business!

August 18, 2026

Excellent service. Very attentive and answered all my questions. Denilson was very good at explaining all the car features and options and Greg made the finance process More

by bbrennan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob DiPalma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denilson
Aug 18, 2026 -

Nucar Chevrolet of Woburn responded

Knowing you found our service attentive and informative is rewarding. We’re pleased our team could walk you through all the features of your new Equinox and that Gregory made the financing process so straightforward. Everyone Loves a Nucar!

August 17, 2026

Go to look at a used car. My sales person was John Coil who made the process seamless. Answered all my questions and provided great service. I am not very technical and it has More

by joecaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us, Joe. I understand your concerns regarding the used car and the lack of follow-up from me. Customer satisfaction is important to me, and I appreciate your feedback. Please reach out to me directly at Nucar Chevrolet of Woburn to address your concerns more effectively. Thank you for bringing this to our attention. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 13, 2026

Information they provide on the invoice was had to understand Once they explained it it all worked out More

by bishopbill73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Steed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us, Bill. I understand your concerns and appreciate your feedback. At Nucar Chevrolet of Woburn, we strive to maintain high standards for our services, and I take your input seriously. If you would like to discuss your experience further, please feel free to reach out to me directly. I value your input, and we hope to address any issues you encountered. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 08, 2026

Always very professional Communication is clear; know what to expect from the visit to the service center More

by starclans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Nucar Chevrolet of Woburn responded

Clear communication is at the heart of how our service department operates. Knowing you found each visit professional and felt informed about what to expect during your Chevrolet Equinox service means a lot to our team. Everyone Loves a Nucar!

August 08, 2026

An overall positive experience here. Some back and forth led to no trade-in, but I got a good and fair price for a high-quality used car that was improved by the dealership before sale. More

by MSiege
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin McPeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your review! I’m glad to hear that you had an overall positive experience at Nucar Chevrolet of Woburn. It’s great to know that you were satisfied with the price of your high-quality used car and that Austin's communication helped keep things on track. If you have any further questions or need assistance, please don't hesitate to reach out. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 05, 2026

Nothing but the best can not express how professional and polite everyone is Simply the best. I recommend Nucar to everyone More

by tcat20026
Recommend Dealer
Yes
Aug 06, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your review! I appreciate your kind words about our team at Nucar Chevrolet of Woburn. It means a lot to us that you had such a positive experience and that you recommend us to others. We look forward to serving you again in the future! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 05, 2026

The actual service was fine and the updates were great. The person in the service area was a little harsh according to my wife that picked up the car. More

by Mlevesque7896
Recommend Dealer
Yes
Aug 06, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. I’m glad to hear you found the service and updates to be satisfactory. I appreciate your input regarding your wife's experience in the service area and we will certainly take that into consideration as we strive to improve customer interactions. If there's anything more you’d like to discuss, please feel free to reach out to us at Nucar Chevrolet of Woburn. We value your input and look forward to serving you again. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 04, 2026

Went from lease to finance and Greg told me it would talk 7-10 business days I get that but also said if I needed it he could try to get me a loaner because I work and go to school I dropped my car off July More

by xsyring10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for taking the time to share your experience. I understand your concerns about being without your vehicle, requesting a loaner while your financing transition was being completed, and receiving updates throughout the process. Your feedback helps Nucar Chevrolet of Woburn evaluate opportunities to further enhance the support we provide during extended service visits. If you would like to discuss this further, please feel free to reach out to me directly. We are committed to providing dependable customer care and continuing to enhance the support we offer during every stage of vehicle ownership. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

August 03, 2026

Very welcoming got right to the issue. I really appreciate an Uber ride home while I waited for the car to be ready. Customer satisfaction based on your representatives is best in class. More

by Jsarno333
Recommend Dealer
Yes
Employees Worked With
Chris and Tim
Aug 03, 2026 -

Nucar Chevrolet of Woburn responded

Your note about the Uber ride home highlights how we aim to make service more convenient. Knowing you felt welcomed and that we tackled your Equinox’s issue right away means a lot to our service department. Everyone Loves a Nucar!

Aug 03, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your wonderful review! I am thrilled to hear that you felt welcomed and appreciated our efforts to provide you with an Uber ride home while you waited for your car. We take pride in customer satisfaction and am glad our representatives made a positive impact on your experience. We hope to see you again soon at Nucar Chevrolet of Woburn! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com