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Nucar Chevrolet of Woburn

Woburn, MA

4.5
581 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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Today: 8:30 AM - 7:00 PM Closed Now
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40 Winn Street

Woburn, MA

01801

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Showing 581 reviews

January 24, 2024

They took care of me, needed new battery, without an appointment. Arranged for a ride to LAhey to make my Dr. appointments, while they worked on car. More

by Aurora2002
Recommend Dealer
Yes
January 23, 2024

everyone was personable and professional would definitely have future car repairs done here have been to other Chevy service centers and would not go back More

by jillfarris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
January 23, 2024

The experience was very professional. Austin and Rob did a great job in seeing that my needs were met. I'm very happy with the way everything turned out. More

by CHRISTOP.FISHER
Recommend Dealer
Yes
Employees Worked With
Austin and Rob DiPalma
January 22, 2024

I was very disappointed to find that - after traveling over 30 miles to this dealership - the car I came to test drive was in the shop with battery/fuse problems. More

by cmsweet9
Purchase Time
Recommend Dealer
No
Employees Worked With
Rob
Jan 24, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the inconvenience, we did offer to bring the vehicle to you when it was done in the service department. Again, sorry for the inconvenience.

January 20, 2024

CUSTOMER SERVICE? There isn't any. Emails rarely answered and no follow up with problems. I emailed Peter regarding several letters I received from GM regarding ov More

by ngresham567
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Nucar Chevrolet of Woburn responded

We have reviewed your concerns and processed the check reimbursement from GM on December 12th, the day after Peter received your email. We apologize if our service didn’t meet your expectations.

January 19, 2024

George was great. He kept me informed the whole time they had my vehicle and gave me options to the additional issues that were found. He was very informative. More

by Gumbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
January 17, 2024

This dealership is no transparent about things when selling cars. Would never go there again. More

by VCPAINTING
Recommend Dealer
No
Employees Worked With
Austin, Bill
Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize we didn’t meet your expectations on the pre-owned Silverado you purchased. After delivery we did agree to fix the grille that was damaged. Please contact us, if you have any other questions.

January 17, 2024

K j h g I y b nv v h k b v v v v More

by KEVINRONCHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize we didn’t meet your expectations, let us know if we can be of any assistance.

January 17, 2024

I have been going to this dealership for many years… I appreciate the consistent helpful and friendly service that they provide. More

by JCH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department and the sales department get 5 stars from me.
January 17, 2024

Terrible customer service. They lie to you about scheduling and timing. I left my car there after making an appointment two weeks earlier and they never looked at it. I called More

by Bricklayer7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark O'Mally
Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the inconvenience, if you could give us a call so we can better learn where we fell short on your experience that would be great. We couldn’t look into this matter as Mark hasn’t worked with us for a few years.

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