Nucar Chevrolet of Woburn

The second I paid for the used car in full, I wish I just took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected me to buy 4 new tires because they couldn’t find the correct brand to replace the flat (which my mechanic found the nail in), and gave me the car without detailing, so the inside was never professionally cleaned and none of the scratches were buffed out. With all of this they admitted they messed up and even cut me a $300 check to just make me go away, but the delays in delivery forcing me to Uber and the professional cleaning I’ll have to do, costs much more than $300 and they know it. So essentially once I paid for the car in full, they stopped helping me or standing by their promises, and after enough pestering from me they gave me $300 to essentially go away. The only reason I never took the refund was the car was in that good of mechanical condition on it’s own (driven in the South so no rust and low miles), if anything the car sold itself and all they did was give me reasons not to buy. Go literally anywhere else, or risk the same nightmare that I suffered for 3 weeks and never got resolved More

Called dealership on a used vehicle and they told me it was at another lot and could have it down here the next day and they did! Didn't lie to me and told me all the pricing upfront, great place to do bus was at another lot and could have it down here the next day and they did! Didn't lie to me and told me all the pricing upfront, great place to do business! More

Excellent experience in sales, I didn't buy because of the lack of inventory. However, when inventory starts coming back will definitely be back. They didn't have any market adjustments and were charging the lack of inventory. However, when inventory starts coming back will definitely be back. They didn't have any market adjustments and were charging a fair price for the the market conditions. More

I would recommend taking your money and lighting it on fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I pu fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I put almost 17K down. Five hours after pulling off the lot, the car started to smoke up. I took it back and they gave me the run around. They didn’t know why I was so upset. I was sobbing and they stuck me in a courtesy car and drove me to Hanscom Airforce Base and gave me a MINIVAN to drive. They ended up fixing the issue so I let it go. I’m coming up on my maintenance and was planning on bringing it in because I like my car serviced by the dealership. Lannan sent me a reminder email for my appointment. In the notes they put “LOF crazy lady who said she’d never come back”. Am I crazy for being mad that in 5 years they made almost 60,000 dollars off of me and sent me home with a defective car? Am I crazy because I’m a female and I wasn’t going to listen to their BS and demanded that they fix my car? Am I crazy because I refused to drive an old minivan when I paid for a brand new blazer and left them with a perfectly functioning 2016 car? I bet if I were my father or brother I wouldn’t be crazy. But because nobody is going to silence me and I’m a female, I’m crazy. Also, how stupid can you be to send your clients the notes about them? If you’re going to talk about someone, at least be stealth. More

I purcheased a new Chevy Colorado at Lannan, the sales dept was good, however a month after the sale there was an issue with the paint, an independant body shop looked at it and said it was a defective pa dept was good, however a month after the sale there was an issue with the paint, an independant body shop looked at it and said it was a defective paint job but Lannan will do NOTHING about it. If you want a new auto with issues the dealership will not stand behind, this is your place. More