Nucar Chevrolet of Woburn

It is obvious that Lannan simply does not pay attention to service. They just pile up repair work and without a real clue as to whether they can complete it. When I called at midday they could give me no to service. They just pile up repair work and without a real clue as to whether they can complete it. When I called at midday they could give me no answer except that the vehicle had not gone in for service. Isn't it just common sense and good business practice to go to your co-workers and ask what are you doing and estimate how long will it take so that paying customers can plan their lives; rather than being treated like your asking a stupid question. I have purchased 2 vehicles from Lannan and I can assure you they will be my last. More

Service Manager handled my requests professionally with pleasant attitude, no pressure no Horse Hockey. Details discussed. Service performed. Estimated labor cost did not change ...some independent gara pleasant attitude, no pressure no Horse Hockey. Details discussed. Service performed. Estimated labor cost did not change ...some independent garages change final cost which pisses me off. All requested tasks completed with no follow-up necessary. Excellent service work on 2000 Silverado ...back to %100 operating condition. Rate per hour might be expensive, but you get what you pay for ...it was well worth every penny. Customers receive Quality Service at Lannan Chevrolet. I took notice to the way other Cutomers were treated, everyone appeared satisfied. I highly recommend Lannan Chevrolet, they don't play games as some independent auto repair facilities do. Bob Fahey, Lannan Chevrolet Service Manager, is an asset to Lannan. Hopefully Lannan Chevrolet Management takes notice to Bob Fahey's excellent work/Customer Service. Maybe they'll give hmi a big fat Bonus on the dreaded day he retires. What else can I say other than the Folks at Lannan Chevrolet know what they are doing. I've known Lannan Chevrolet all my life. Thanks, John McGah More

Very easy buying experience. They provided me with a solid price, beating other dealers I had been too and stuck with it. No haggle, no pressure. Paul was very easy going and very helpful answering all solid price, beating other dealers I had been too and stuck with it. No haggle, no pressure. Paul was very easy going and very helpful answering all my questions. When I picked up the new truck he went above and beyond by going over everything in detail on how the different electronics etc worked in the vehicle before I left. I definitely felt valued through the whole process and would recommend using this dealer and hope to buy from them again in the future. More

I brought my car in for lube, oil & filter change. The dealer also did a tire rotation,checked and top off fluids, set tire pressures, and performed mutil-point vehicle inspection. Everything was co The dealer also did a tire rotation,checked and top off fluids, set tire pressures, and performed mutil-point vehicle inspection. Everything was completed in 44 minutes. More

As always, the service department is on time, attentive to the service problem, explains in a timely manner what needs to be done to the car and how much time it will take, estimates the cost of the repair to the service problem, explains in a timely manner what needs to be done to the car and how much time it will take, estimates the cost of the repair and all in a friendly manner. I cannot say enough about the service at Lannan Chevrolet. I have never had a bad experience and I have been going to them for at least 10 years. More

After waiting two hours I was then told that the parts my car needed were not in stock and I would need to come back. This is after having the car for two weeks. car needed were not in stock and I would need to come back. This is after having the car for two weeks. More

I have given this rating to the dealership because they were friendly. The salesman was not pushy. The Sales Manager worked with my husband and I to get us the best financing available. I enjoyed my exp were friendly. The salesman was not pushy. The Sales Manager worked with my husband and I to get us the best financing available. I enjoyed my experience at this dealership and would definitely recommend it to family and friends. Thank you. More

Just home from picking up my Certified Chevy Malibu. I could not have asked for a better experience!!! The Sales team at Lannan managed my challenged financial situation with the utmost professionalism a could not have asked for a better experience!!! The Sales team at Lannan managed my challenged financial situation with the utmost professionalism and understanding. I am more than satisfied with the level of customer service that I experienced with this Sales Dream Team (Todd, Steve, and Mark) at Lannan... I look forward to many years of positive interaction with this Dealership. All I can say is THANK YOU! THANK YOU! THANK YOU!!! You Guys Rock! I will send you as many referrals as I can... More

We had purchased both cars from Lannan. Our Impala is now 11 years old. Every experience with Lannan as been positive. We bought our 6 year old Equinox there and will be buying a new car there within t now 11 years old. Every experience with Lannan as been positive. We bought our 6 year old Equinox there and will be buying a new car there within the next 6 months or so. More

I recently purchased a 2012 Chevy Equinox from this dealer and could not be happier with my purchase and service. I had the pleasure of working with Zach Green, and I can not say enough good things ab dealer and could not be happier with my purchase and service. I had the pleasure of working with Zach Green, and I can not say enough good things about him. Zach was very helpful and patient through all of my (many) questions and concerns. He took his time explaining everything about the vehicles I was looking at and was very knowledgeable and informative. I knew I wouldnt be buying during my first visit because I wanted to shop around, and I let him know this within the first few minutes of meeting. Throughout my whole experience, Zach was never pushy and never made me feel pressured into buying. Within a few days I was back at Lannan Chevrolet to get more serious about buying after some "not so good" experiences. After a lot of searching, Zach was able to find the exact car that I was looking for (I was being VERY picky so, thank you again Zach for bearing with me and being SO patient!). I ended up purchasing during my second visit and felt like I was making the decision to purchase, not the dealer. Never did I once feel uncomforable here; every one was very friendly! Thank you Lannan Chevrolet and Zach for also helping to keep my purchase within my price range! More