Nucar Chevrolet of Woburn

Helpful and professional. Pleasant to deal with. All needs were met. Would recommend this dealer to anyone. Pleasant to deal with. All needs were met. Would recommend this dealer to anyone. More

Service associates and payment desk staff have always been friendly and courteous and my most recent repair visit was no exception. My repair was expensive, but necessary, and I had to leave the car over been friendly and courteous and my most recent repair visit was no exception. My repair was expensive, but necessary, and I had to leave the car overnight two days. I had an appointment, but they were very busy. I don't know if they were overbooked or understaffed. Normally, I just need routine maintenance and wait in their comfortable waiting room. More

Kyle, Peter and everyone else I dealt with were great. No pressure just a pleasant experience. I would highly recommend NUCAR Lannon. No pressure just a pleasant experience. I would highly recommend NUCAR Lannon. More

I needed an air bag replaced under warranty and a checkup. Fast, friendly, and efficient service. checkup. Fast, friendly, and efficient service. More

Kyle in sales was great. Management and operations were very efficient , up front , and professional. Would recommend to prospective car buyers for sure. DT Management and operations were very efficient , up front , and professional. Would recommend to prospective car buyers for sure. DT More

They provide excellent service and I can easily get an appointment at a time that works for me. I have bought from Lannan and had my vehicles serviced there for at leas 15 years, I highly recommend them appointment at a time that works for me. I have bought from Lannan and had my vehicles serviced there for at leas 15 years, I highly recommend them. More

Austin is AMAZING to work with. He made the car buying experience easy for me especially where I was so nervous to purchase a newer to me car. Between all our emails back and forth, He made the car buying experience easy for me especially where I was so nervous to purchase a newer to me car. Between all our emails back and forth, he knew what I needed and didn't try to put me in something I couldn't afford. Lannan got lucky when they brought him on board. Pete in financing worked with me to get a good loan and made it feel effortless compared to what I had experienced with my previous car. I can't say how grateful I am to both Austin and Pete. Thank you so much. More

I took my 2021 Colorado to Lannon in Woburn on 6/23/23 for warranty service. They had it all day and never looked at it. When I went to pick it up, George told me they didn't look at 22 cars that day that for warranty service. They had it all day and never looked at it. When I went to pick it up, George told me they didn't look at 22 cars that day that they were supposed to. If you can't do the service, stop taking appointments. Now I have an appointment for July 19th. When I asked if my truck would be looked at that day, I was told he didnt know but they would try. What a way to run a business. HORRIBLE! More

The second I paid for the used car in full, I wish I just took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected me to buy 4 new tires because they couldn’t find the correct brand to replace the flat (which my mechanic found the nail in), and gave me the car without detailing, so the inside was never professionally cleaned and none of the scratches were buffed out. With all of this they admitted they messed up and even cut me a $300 check to just make me go away, but the delays in delivery forcing me to Uber and the professional cleaning I’ll have to do, costs much more than $300 and they know it. So essentially once I paid for the car in full, they stopped helping me or standing by their promises, and after enough pestering from me they gave me $300 to essentially go away. The only reason I never took the refund was the car was in that good of mechanical condition on it’s own (driven in the South so no rust and low miles), if anything the car sold itself and all they did was give me reasons not to buy. Go literally anywhere else, or risk the same nightmare that I suffered for 3 weeks and never got resolved More