Nucar Chevrolet of Woburn

Had excellent service there. Visited on 3 Feb for initial check of my vehicle. Within an hour of dropping it off, they had called me with a solution to the problem. Very speedy response if you ask me. Unfort check of my vehicle. Within an hour of dropping it off, they had called me with a solution to the problem. Very speedy response if you ask me. Unfortunately, the part I needed was in the warehouse in Philadelphia, but they had the part there by Monday afternoon. So when I returned with my vehicle on 8 Feb, they welcomed me back with great friendliness and they had my Crossover ready for pick-up within a few hours of dropping it off. Would have had it done in an hour, but they needed to get an additional part from a nearby supplier to complete the job. But despite the surprise setback, the service associate contacted me a few times keeping me apprised of the situation and was very nice to work with. Highly recommend getting your vehicle serviced at this dealership! More

I brought my vehicle in because my driver's side headlight was out as well as one of my directionals. They took my vehicle in right away, gave me an approximate time and price quote and then they g headlight was out as well as one of my directionals. They took my vehicle in right away, gave me an approximate time and price quote and then they gave me a ride home. On the way home they called and said my vehicle would be ready in about 45 minutes so my son drove me back since he was driving over there as well (coincidentally also to replace a headlight). The price quoted was accurate. I always like the people at Lannon. They're always super accommodating, friendly and courteous. The lady at the sales service check in is always super pleasant. More

Since the Lannan GMC Buick dealership in Woburn on Washington Street closed shortly after I purchased my Buick Rendesvous from there in 2003, I have been bringing my vehicle to Lannan Chevy for variou Washington Street closed shortly after I purchased my Buick Rendesvous from there in 2003, I have been bringing my vehicle to Lannan Chevy for various maintenance and repair visits. The location of the dealership is very good with respect to my work and the shuttle service that is available, which I use when the plan is for a longer service time, is great. I have consistently worked with Joe in the service office who is excellent. I feel that he has been straightforward and honest in my dealings with him and this dealership. He listens well and communicates very well. The work that has been done on my vehicle has been very good. Everyone in the service office that I have dealt with are friendly and have addressed any concerns that I might have. I would recommend this dealership to others for service. More

I have been using Lannan's service department for fifteen years, on two different Tahoes and would mever consider another service dept.. The service has been accurate honest and timely in every one of those years, on two different Tahoes and would mever consider another service dept.. The service has been accurate honest and timely in every one of those visits. I cannot say enough to the credit of the personel at Lannan. More

I have a GMC Yukon XL. I had visited 2 different GMC dealers in the area and neither were able to properly fix a front strut after multiple visits to each dealer. A friend also has a GMC Yukon XL and dealers in the area and neither were able to properly fix a front strut after multiple visits to each dealer. A friend also has a GMC Yukon XL and recommended Lannan after hearing my story. I also read the dealer rating on this site and decided to give it a try. Not only did Lannan fix my front strut, they also fixed my front door hinge without me asking them to do it. I had one of the GMC dealers try to fix the hinge, but they said it was only fixable by the body shop, which is why I didn't mention it to Lannan. Plus, they didn't charge me to fix the hinge and fixed the strut under warranty. I also tend to have trouble with the seals on my tires/wheels which causes a slow leak. I took my truck in again today because of this. One of the other GMC dealer took 3 visits to find the leak on a different wheel and Lannan took 10 minutes to correctly identify the problem. Another plus, they have a shuttle that will take you to neighboring towns, directly to your home! I can understand now why people drive 100+ miles to bring their vehicles here. I fortunately don't have that far to go and will always bring my GMC here for service. Someone should make sure that they give those tech guys a raise! More

Lannan Chevrolet and Eddie Shine both made the purchase of a new 2012 Equinox pressure free and a great experience. All of my questions were answered satisfactorily (even after hours) and Ed absolutely kno of a new 2012 Equinox pressure free and a great experience. All of my questions were answered satisfactorily (even after hours) and Ed absolutely knows his cars. He took his time to sit down with me in the car and make sure I knew what every single button/knob/switch did (there's a lot of them). As I mentioned there was no pressure, everything was friendly and we weren't rushed in any way whatsoever. Once we decided to purchase the vehicle there was NO pressure or push to get us to buy any kind of warranty we didn't want, we were just filled in on what was available and the purchase windows we had to buy them. Anyone we interacted with at the dealer was friendly and had a great personality, nobody was shady or exceptionally boring/"just doing their job", they obviously enjoy what they do and I would not only recommend buying a car there, but will probably do it again myself someday. More

I've never had a problem with there service. They are very reliable , very courteous. I would definitely recommend them to others. There labor cost is competitive with others very reliable , very courteous. I would definitely recommend them to others. There labor cost is competitive with others More

I have been shopping for a fuel effecient SUV and to be totally honest with you the reason I chose to buy this car (Chevy Equinox) had a lot to do with the dealership (Lannan in Woburn) They were so helpfu totally honest with you the reason I chose to buy this car (Chevy Equinox) had a lot to do with the dealership (Lannan in Woburn) They were so helpful and friendly but most important they were NOT high pressure. We actually bought 2 cars from Ed. Also I had so many questions and every time I called they were more than happy to help me. I have only had the car since Jan 26th, 2012 but I am having so much fun with it. I usually have not had pleasant experiences purchasing a car but this was like no other car dealership I have ever dealt with. Even the girls at the front desk were amazing. Thank you More

This is the second car I've bought at Lannan Chevrolet in Woburn. I was very happy with the first purchase in 2006. I researched my vehicle on the website so when I was ready, I went in and drove the vehicle Woburn. I was very happy with the first purchase in 2006. I researched my vehicle on the website so when I was ready, I went in and drove the vehicle and bought it. No hassle. They make it very easy. I was impressed that the salesman drove my vehicle to my house so I wouldn't have to wait for my husband to get out of work for a ride to pick it up. That is great service! I would not look at any other dealerships for chevy cars. More

When I bring in my Chevy Tahoe for service the staff is always professional and friendly. The service is timely and if a problem is to arise, either Bob or Frank will notify me and supply me with all the i always professional and friendly. The service is timely and if a problem is to arise, either Bob or Frank will notify me and supply me with all the information in order to make my decision and proceed. I am moving out of state next month and will miss getting my car serviced here. They are the best! More